The bathroom in the hotel room will leak after having a shower. And the wifi condition is not good. It will be perfect if these two problems are solved.
宿泊されたお客様
2019 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 10 月 15 日
宿泊されたお客様
2018 年 10 月に 2 泊滞在
6/10 (普通)
woon、Seoul
出張
2024 年 11 月 21 日
気になった点 : 清潔度
So so.
woon
2024 年 11 月に 1 泊滞在
8/10 (良い)
Markus
家族旅行
2024 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gut zur Metro vernetzt, mitten im OCT Loft, eine andere Welt in einer anderen Welt, wir kommen wieder
Markus
2024 年 10 月に 6 泊滞在
8/10 (良い)
Bing-Hao
出張
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bing-Hao
2024 年 5 月に 3 泊滞在
2/10 (非常に不満)
Emily
カップルで旅行, 家族旅行
2023 年 11 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible service.
Booked this hotel to celebrate a birthday and we were greeted with the front desk saying our room wasn’t available anymore. Claimed they phoned me a few days prior to confirm. Surely if a guest does not answer a call, you follow up with an email? Funny thing is, at 1am of my booking, they said my two rooms wouldn’t be next to each other.
So first they claim I didn’t confirm them a few days before, yet a few hours before check in, they’re telling me about my room.
Their solution?
1. Take us to a nearby hotel for a room
2. Pay for a cheaper room (but couldn’t give us a refund as Expedia deals with it. So they want us to pay MORE money to them due to their fault)
Finally after persistence, two rooms magically became available.
This sort of management shouldn’t be happening. It caused a bad start to a birthday trip. What made it worse was the girl at check out was also rude too.
Seems like it’s run by a bunch of teenagers. It’s a big shame because the area and the business room isnt too bad.
Emily
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Gregory Thomas
出張
2023 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is in a great part shenzhen with numerous dining options. Railway station is 7min walk from hotel so easy to get ro
Gregory Thomas
2023 年 11 月に 3 泊滞在
8/10 (良い)
Ben
2020 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great location and service, decent room
The location of the hotel is great. It’s right next to lots of cafes and restaurants in the OCT Loft area. The front desk was very efficient too.
The room was nice. The furniture was not quite as good as it seems in the photos, but it was clean and comfortable. The added bonus of a bathtub was a good surprise.