4/10 Poor
Branimir
Aug 5, 2022
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Sharm-el-sheikh stay
This is not a five star hotel as they advert themselves. Maximum rate is three stars. Hotel has been opened since 1998. and not refurbished or redecorated at all. Most of the guests are domestic from different part of Egypt and because of their own restrictions we have experienced bullying by other guests. We have reported that to the staff and managers and they allowed us to dine in the smaller restaurant to prevent us being exposed to starring of other guests. They claim there are eight swimming pools of which one is real swimming pool and others are small connected into one big for
Children play. There is no real beach as hotel is on the rocks over the Red Sea. There are docks in the sea with the stairs to enter the sea which is dirty as strong currents bring rubbish from neighbouring areas and countries. Room itself was spacoius (we stayed in Royal Wing), however every morning we were left dirty (or bad washed) towels. Beach towels are your own responsibility and you need to take them with you if you go for lunch otherwise pool guards will remove it and you will be liable for a charge. Food choice is not great, mountains of rice with meat and vegetables, but taste of everything was mean, I doubt freshness of food as both of us got diarrhoea and we were on all inclusive package, but this is far from all inclusive as there are no proper beach or pool bars (they serve only coffee and juices and ice cream at certain times). Internet is chargeable. There is no alcohol.
Branimir
Stayed 5 nights in Jul 2022