2/10 (非常に不満)
Anusha Mary Therese
家族旅行
2026 年 1 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
When we arrived from Cairo to Sharm El Sheikh, it was almost 9pm. The receptionist was super rude. The restaurant was almost closing. So we went to dinner. The restaurant staff were very kind. The Chef sent us a special plate of fish as all the protein dishes were already over. I paid an extra $35/- US, for a late check out as I was climbing Mt. Sinai that night. I wanted to sleep and I informed the staff that I will sleep and check out by 6pm. I had the do not disturb board on. Yet they banged on the door at 5pm disturbing me completely. The Housekeeping staff were sooo sooo loud as they started cleaning the next room that I had to get up again and tell them to keep it low. The loud music all throughout the day was exhausting. Earlier in the day, I paid for a high end body massage.. which was an absolute shame. The women just applied some oil on the body and then went and sat. She said I had to rest as I may feel dizzy when I get off the bed, cutting short the massage time. Then at 5.45 I had the housekeeping and bell staff come and knock at the door, rushing me to get out immediately. I was just finishing my packing when the staff called on the receptionist and the fellow who was there at the time I checked in, came into my room and was virtually standing inside the room space watching me pack and trying to implicate ‘get out at once’ I expressed my deep disappointment and said that I will definitely write a review on his conduct. A very bad hotel with zero courtesy.
Anusha Mary Therese
2025 年 12 月に 1 泊滞在
