シャングリラ・ウォーターリゾート周辺のホテル

「The room was spotless and rhe staff were polite」

「This was a great hotel, beyond my expectations. Staff was very professional and friendly, they gave us a warm welcome and helped us with the luggage. Throughout the stay the staff took care of us and the hospitality was excellent」

「When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall...

「I had no internet connection or hot water during my stay. It was a hot day, so water shower was acceptable. The hotel says that the breakfast starts at 7:30am. It does not mean the breakfast is ready by 7:30am, but they start cooking from 7:30am」

「Have to climb into the shower 2 feet to get in. Staff good. Restaurant so so. 」

「Not recommended... Not cooperating... Lack in service」

「I have book Delux Room. Room is too big. Very clean & neat. Overall location is good. 」

「Na」

「Yes」

「They refused to check me in. Said they had no affiliation with Expedia. Check-in staff hostile and rude. AND so I have lost my money ! 」