4/10 Poor
Rob R.
Aug 2, 2025
Liked: Cleanliness
Disliked: Communication
Many light bulbs were burnt out. Poor lighting in the parking area and around the grill. Seems to me that place needs a handy man to go through it and sort out the wear and tear of commomly used spaces and items. The pool alarm instructions were very unclear. I had to call guest sevices for help. That turned out to be a waste of time. Lost out on about 14 hours of pool access because of it. No cleaning supplies availabe to clean up after ourselves. Seems like whoever owns this property puts as little effort/money as they have to into the property. Foir what I paid to stay at your cabin I feel ripped off. We will be booking elswhere next time we stay in Pigeon forge.
Rob R.
Stayed 4 nights in Jul 2025