4/10 (不満)
Amanda C.
2025 年 4 月 5 日
Poorly Maintained
We rented this house in large part for the indoor pool. Unfortunately, there was a problem with the septic and the pool area toilet overflowed and leaked raw sewage into the pool. We discovered and reported this Monday morning. The pool wasn’t usable until Friday night, and we checked out Saturday. This problem was caused by the septic not being maintained properly, so it was avoidable. We were not offered any alternative accommodations or reimbursement by the property owner company. The communication regarding the problem was also a challenge throughout the week. We had to keep contacting the company to request updates, which should have been provided to us proactively. Overall, the cabin was what we needed, and we made the best of it.
Amanda C.
2025 年 3 月に 7 泊滞在