Had to ask for the entry code when we arrived, was not informed before arrival. The outside stair rail was broken off(they did come and fix) not enough towels and they argued that they left them when they cleaned.( we had 4) Couldn’t use closets because when you open the doors stuff fell out at you, looked like everything was just thrown in. There isn't an air hockey like is pictured upstairs and the couch(pullout bed) wasn't even put together, they had just thrown sheets over the top, the twin bed needs a mattress not unless you like sleeping on springs. The deck band board is coming apart from the actual deck, you can see the complete nails not attached to anything, the owner needs to know about this for repairs, not safe to use deck or hot tub for that matter. we were gone most of the time and only saw the deck a day before we left.I did ask if the cabin would be decorated for Christmas and was told yes, but the only decoration was a wreath on the front door and a miniature tree on the mantel.