Serpentine National Park

Convenient location, stayed in superior studio apartment. Room was good, deck area was very small and in full sun all afternoon so couldn’t use it. Had to unload luggage before parking as if you have anything larger than a hatch back you may have trouble opening your doors if adjoining bay has a vehicle in it. Website photo doesn’t quite represent the actual outdoor amenities for anyone who likes to spend time outside. Apart from needing the addition of a shade screen for the outdoor area these rooms are still great for a single/couple. Some of the other units look great with large shaded balcony’s so once you know the layout booking in future will be much better.

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.