Location is good, quiet around of hotels on the beach. 35mins from airport. A golf course between the hotel and belek town centre. Taxis out side hotel means you can get to belek for about 7€. Hotel grounds are a bit hilly, so fair bit of incline changes. Accessiblity ramps are everywhere.
Staff, overall good, some need to be taught how to smile though. Not many of the staff speak any English but not really a problem.
Cleanliness, overall pretty good, minor things with bins at main pool being dirty, rooms were clean and tidy.
Food, very good actually, decent selection of hot and cold food, like any all inclusive bit repetitive.
Restaurants, this was the hotels major let down and why I would give it 5 stars, the main restaurant is simply too small, so finding a table is pot luck and involved walking around for 10-15 mins to wait for one to become available. It's a free for all, although main restaurant opens at 7, they were allowing people in at 6.30, so either get there early or about 8pm. There's two other restaurants that serve an al a carte menu, worth going to, but they don't open on Sunday. So main restaurant is packed on a Sunday. Lunch was much better, more open places and worked much better.
Maintenance, gardens and grounds are well looked after, but other areas are neglected, broken tiles
Overall the place is trying really hard to be a 5 star but falls short on simple things, but it's one of the better hotels I've been to in the area for trying to be 5 stars.
