Dear valued guest,
Thank you for staying at JW Marriott Hotel Seoul and taking your precious time to share review with us.
We are truly happy to know that we were able to offer you a comfortable stay.
It was especially kind of you to mentioned our excellent facilities as we aim to aim to deliver memorable experiences through heartfelt hospitality and true luxury.
We hope to welcome you back in the future here at JW Marriott Hotel Seoul.
Dear valued guest,
Thank you very much for choosing JW Marriott Hotel Seoul!
The team and I are truly delighted to having read your kind words and to know that we exceeded your expectations.
We especially appreciate that you have mentioned our convenient location, comfortable guest room, quality restaurant and friendly staff service.
It will be a privilege for having the opportunity to welcome you back to JW Marriott Hotel Seoul.
Dear valued guest,
Thank you for staying at JW Marriott Hotel Seoul and we appreciate your kindness for taking the time to share your honest feedback.
However, we do apologize for the inconvenience you have experienced at the Executive Lounge.
I understand your frustration as service was not delivered as per our promise and your expectations.
Please kindly know that we have immediately shared your comments with related teams and trying to promptly find solutions to the issues that made your stay less comfortable.
I hope we can have the opportunity to see you again in the future and change the impression you have of our service.
Dear Tomohiko,
Thank you very much for staying at JW Marriott Hotel Seoul and taking your precious time to rate us.
Please allow me express my apologies for us not being able to fully express to you our level of luxury hospitality during your last visit.
I truly hope that you will give us another opportunity to provide you with our sincere and exceptional service during future travels to Seoul.
With warmest regards,
Dear valued guest,
We appreciate your kindness for visiting our hotel and rating us.
It is truly our pleasure to know that you were satisfied throughout your stay with us.
We hope to have an opportunity to welcome you back in the nearest future here at JW Marriott Hotel Seoul.
Sincerely,
Dear valued guest,
We appreciate you for taking the time to share your review with us.
The team and I are truly delighted to having read your kind words and to know that we exceeded your expectations.
It will be our honor to be of service should you decide to come back at JW Marriott Hotel Seoul.
Dear valued guest,
Thank you for staying JW Marriott Hotel Seoul again!
We appreciate your kindness for taking your precious time to share honest review with us.
It's especially nice of you to recognize our beautiful guest room with both traditional and modern design.
Once again, thank you for highlighting our hotel and hope you will offer us the opportunity to welcoming you back to JW Marriott Hotel Seoul again in the not too distant future.
Dear S,
We appreciate you for choosing JW Marriott Hotel Seoul and taking the time to share your review.
As your stay experience was not as per our promise and standards, please allow me to express my sincerest apologies for not being able to fully express to you our level of luxury hospitality.
In regards to the rate concern you have raised, we are continuously improving and we will definitely find solutions to make every single guest’s choice worthy and satisfying.
We hope you would come back to explore our new looks and features in the near future.
Dear valued guest,
We appreciate your kindness for choosing JW Marriott Hotel and sharing your review with us.
It was especially nice of you to recognize convenient location of our hotel which connects to the Shinsegae department store, Shinseage Duty Free and all the other shopping centers and restaurants.
We hope you will grant us the opportunity to have you stay with us again here in JW Marriott Hotel Seoul.
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 1 泊滞在
JW 메리어트 호텔 서울からの返信 (投稿日 : 2019 年 12 月 15 日)
안녕하세요 고객님,
먼저 JW 메리어트 서울을 찾아주시고 소중한 시간을 내어 후기를 남겨주셔서 진심으로 감사합니다.
항상 진정성있고 차원이 다른 서비스로 고객님을 모시고자 하는 마음이 잘 전달된 것 같아 저희도 기쁜 마음입니다.
모든 순간이 행복하고 기억에 남는 순간이었기를 바라며 빠른 시일 내에 다시 뵐 날을 고대하겠습니다.
감사합니다.
6/10 (普通)
宿泊されたお客様
家族旅行
2019 年 10 月 14 日
気になった点 : 設備とサービス、施設のコンディションと設備
朝食のバイキングは最高でした。
宿泊されたお客様
2019 年 10 月に 2 泊滞在
JW Marriott Seoulからの返信 (投稿日 : 2019 年 10 月 18 日)
Dear valued guest,
Thank you very much for taking the time to provide your feedback about your recent stay at our hotel.
The remarkable breakfast dining experience in Flavors restaurant which you gracefully shared in your review, is something most of our guests treasure greatly during their visit.
We hope you will grant us the opportunity to have you stay with us again here in JW Marriott Seoul.
Best regards,
JW Marriott Seoul
Dear Valued Guest,
Thank you very much for visiting JW Marriott Seoul and for taking your precious time to share review on Expedia.
In regards to the challenges you have encountered, we are sorry for the inconvenience experienced. Your comments will be shared with related teams for any necessary improvements.
It will be a privilege for having the opportunity to welcoming you back to JW Marriott Seoul in the near future.
Once again thank you,
JW Marriott Seoul
8/10 (良い)
宿泊されたお客様
2019 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 4 月に 2 泊滞在
JW Marriott Seoulからの返信 (投稿日 : 2019 年 6 月 13 日)
Dear valued guest,
Thank you for visiting JW Marriott Seoul and rating on Hotels.com. It will be a privilege for having the opportunity to welcoming you back to JW Marriott Seoul in the near future.
Once again thank you, JW Marriott Seoul
Dear Haruo,
Thank you for staying at JW Marriott Seoul and taking your time to share your review on Hotels.com.
We are more than delighted to know that you had a comfortable experience this time.
We also hope you will grant us the opportunity to have you stay with us again for long period to explore other features as well.
Once again, thank you for your kind remarks on us!
Best regards, JW Marriott Seoul
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 1 月に 2 泊滞在
JW 메리어트 서울 からの返信 (投稿日 : 2019 年 1 月 9 日)
안녕하세요 고객님,
JW 메리어트 서울을 방문해주시고 리뷰를 남겨주셔서 진심으로 감사드립니다.
저희 호텔에서 즐겁고 편안한 시간 보내셨기를 바랍니다.
앞으로도 많은 관심과 애정 부탁드리며, 가까운 시일 내에 다시 만나뵙기를 고대하겠습니다.
감사합니다. JW 메리어트 서울 드림
10/10 (非常に良い)
SEUNG PYO
2018 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SEUNG PYO
2018 年 12 月に 1 泊滞在
JW 메리어트 서울からの返信 (投稿日 : 2018 年 12 月 26 日)
안녕하세요 SEUNG PYO 님,
JW 메리어트 서울을 방문해주시고 평가 남겨주셔서 감사드립니다. 앞으로도 많은 관심 부탁드립니다.
감사합니다. JW 메리어트 서울 드림
8/10 (良い)
宿泊されたお客様
2018 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
宿泊されたお客様
2018 年 10 月に 2 泊滞在
JW 메리어트 서울からの返信 (投稿日 : 2018 年 10 月 31 日)
안녕하세요 Anonymous 님,
JW 메리어트 서울을 방문해주시고 평가 남겨주셔서 감사드립니다. 앞으로도 많은 관심 부탁드립니다.
감사합니다. JW 메리어트 서울 드림
By far the best hotel in Seoul! The hotel is immaculate and the staff if incredible.
Andrew
2024 年 5 月に 2 泊滞在
8/10 (良い)
Paul
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス
Paul
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Young
2024 年 4 月 27 日
Young
2024 年 4 月に 8 泊滞在
10/10 (非常に良い)
Steve
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Steve
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Jeong、Bethesda
家族旅行
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff members were very kind and provide best service ever. I definitely come back again
Jeong
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Lin
2024 年 3 月 17 日
Lin
10/10 (非常に良い)
Man Hin Max
2024 年 2 月 25 日
Man Hin Max
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Eunhee
グループ旅行
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Top notch hotel and staff, as well as incredible buffet meals! totally happening place :-)
Eunhee
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Eunhee
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Eunhee
2024 年 2 月に 1 泊滞在
8/10 (良い)
ELIJAH
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
JW Marriott is always a nice place to stay. However, this time those staying next to me we a bit loud. The parents were constantly arguing well past 10 at night and could not control their child.