2/10 (非常に不満)
Minas、Brisbane, QLD
2017 年 9 月 13 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Disappointing experience
Upon arrival we were greeted by an Indonesian man with no shirt & one thong who couldn't speak English. he pointed to the door and waved.
The whole villa seemed quiet cheap and in need of a serious clean. The toilet paper rolls were basically empty and there was no spares.
When we went inside we found there was a few doors which could not be locked which made us a bit anxious.
Some of our clothing was lost and when we asked the house boy about them he said he had not seen them. On the last day when we packed our bags we noticed some glasses to be missing as well. After speaking with the manager the house boy who ten minutes earlier hadn't seen anything immediately came in and gave us our belongings.
Admittedly the manager was good about the situation and came straight to the Villa and apologised however still would not recommend staying here.
Minas
2017 年 9 月に 4 泊滞在