ヴィラ 2 ベッドルーム プライベートプール | 1 室のベッドルーム、ミニバー、セーフティボックス (室内)、デスク

ル・ジャルダンヴィラスセミニャックの口コミ

5 out of 5

口コミ

8.8

非常に良い

評価 10 - 76 件の口コミ中 42 件が非常に良い" "
評価 8 - 76 件の口コミ中 21 件が良い" "
評価 6 - 76 件の口コミ中 10 件が普通" "
評価 4 - 76 件の口コミ中 1 件が不満" "
評価 2 - 76 件の口コミ中 2 件が非常に不満" "

8.8/10

清潔度

9.4/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2019 年 10 月に 4 泊滞在
Made Danaからの返信 (投稿日 : 2019 年 11 月 13 日)
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

6/10 (普通)

panda

気になった点 : 施設のコンディションと設備
悪くはないですですが用途によるかな?
ヴィラは本当に広くいいのですがメンテナンスが行き届いておらず備品が壊れていたり、掃除は全体的にはタオルなどできているのですが極端に床がドロドロで間違えても素足では歩けなかったりプールも顔はつけたくないかなと。あと植木などの手入れはいつしたのか不明レベルでした。ホテルの方のサービスは非常によかったですし、朝ごはんがヴィラで食べれるのは嬉しいです。普段、高級ヴィラにお泊りの方にはおすすめできませんが安くで広いヴィラに泊まりたい方やグループなどでワイワイしたい方にはおすすめです。ただ、一点、ホテルのドライバーがしつこく連絡先を聞いてくるのが面倒でした。他の従業員はとってもマナーがよかったのでたった一人の方のことですがドライバーでもホテルの制服を着た従業員なのでその辺りは少し教育して頂きたいと思いました。

10/10 (非常に良い)

Romila

家族旅行
良かった点 : 清潔度、客室の快適度
Exceptional stay in all of Bali!
We had the most amazing stay here. Not only was the villa we stayed at was beautiful, but very private. The staff at this place was what made the stay even more exceptional. Not only were they extremely friendly and hospitable, but went out of their way to help. They also helped in booking tours at the last minute. Huge thanks to Eka for that! And their spa was just as amazing too, Elie was excellent in that and all the other masseuses for their Bali massages. Location was ideal too, only around the corner from the beach and downtown Seminyak. Lots of shopping and restaurants nearby. And yet, it was so secluded and quiet within our area, made it seem like we were far away from all that noise. Overall, we had an excellent stay and will definitely come back again here!
2023 年 12 月に 6 泊滞在
Villa Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Romila Thank you for taking your valuable time to write a excellence review of your stay at Le Jardin Villas.We are delight to know that our services and products meet your expectations. The team would be thrilled hearing it. We hope that your experience of staying at Le Jardin Villa will give you a positive impression on your holidayWe look forward to welcoming you back on different occasion with even better service and facilities. Best RegardsSusniaVilla manage

8/10 (良い)

Sue

2023 年 6 月に 10 泊滞在
Resort Managerからの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Sue,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.Hopefully stay in Le Jardin Villas can provide a positive and memorable experience for the holidays.We look forward to welcoming you back in different occasions with even better services and facilities.Best regard,IMade DanaResort Manager

10/10 (非常に良い)

Jule

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Das hotel ist sehr ruhig gelegen. Freundliches Personal und alles in allem hat sehr gut gepasst
2023 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 7 日)
Dear Jule Schauer ,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.We are delight to know that our service and location met your expectations. For information, the location of Le Jardin Villas is in the heart of Seminyak and close to Seminyak Beach, it's walking distance less than 10 minutes . In addition, each villa is provide with a private pool, living room for relaxing with family, a kitchen equipped with utensils and a gazebo for relaxing.Best regards,IMade DanaResort Manager

8/10 (良い)

Matthew

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Great space and individual villas. We did experience a lot of bugs in the lower level because of open air bathroom. The villa seemed dated and could use a bit of upgrade in terms of paint and finishes but mostly cosmetic. Some of the linens need to be replaced as well. The pool is amazing and the villas was clean aside of the flies and towels. Recommend for larger groups and families. Location is very convenient to Seminyak Beach and lots of shopping and restuarants.
2023 年 3 月に 1 泊滞在
IMade Danaからの返信 (投稿日 : 2023 年 3 月 21 日)
Dear Matthew,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay experiences at Le Jardin Villas.Please accept our apologies for the inconvenience caused.For your information, Le Jardin Villas is a classic villa with an open bathroom concept and Balinese character. Routine treatment every week by pest control has been carried out to reduce bugs. Property repairs and replacement of facilities are also progress in stages.We look forward to welcoming you back at different occasions with even better service and facilities.Best regards,IMade DanaVilla Manager

2/10 (非常に不満)

Natalie Hedman

グループ旅行
Good location & nice villas, but terrible service. We booked 14 nights but after 15h we discoverd that the beach was in a very bad condition & that the walk was a little bit scary during night. This made us want to change place but with NO refund from the hotel. We said ok to pay for one week but to get the second week back, but NOTHING. Terrible service and understanding.
2023 年 1 月に 13 泊滞在
IMade Danaからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Natalie Hedman,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.Please accept our apologies for the inconvenience caused.In accordance with the booking we received from the online agent, the booking you have chosen is a non-refundable payment. So according to the terms and conditions of booking we cannot refund your payment after several days of staying with us. You may have observed the weather conditions in Bali before. Every year, especially at the end of the year until the first quarter of the following year, it rains and possibly floods, resulting in dirty beaches or seas. The government certainly always does its best to reduce waste caused by flooding along the coast. The road to our property during the rainy season is a little quiet, but on regular days it will be busy.We cannot control situations and conditions like the above because they are beyond our control. Meanwhile, for the refunds, we only follow the existing procedures or terms and conditions of booking.Once again do apologize for inconvenience caused. We look forward to welcoming you back in different occasions with even better service and facilities.Best regard,IMade DanaVilla Manager

10/10 (非常に良い)

Kevin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Villa
We were in Bali for almost a month and stayed at 5 different villas/hotels This was definitely made top 2. They have made major improvements since Covid and are steadily creeping back up to a 5-star accommodation. We have nothing but positive things to say.
2022 年 11 月に 3 泊滞在
IMade Danaからの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Kevin,It's A Blissful Day at Le Jardin Villas..Thank you for taking your valuable time to write a review about your stay at Le Jardin Villas.We are happy to hear that our facilities, property and service met your expectations. We hope that your experience of staying at Le Jardin Villas will give a positive impression on your vacation in Bali.We looking forward to welcome you back on another occasion with even better services and facilities.Best regards,IMade DanaVilla Manager

2/10 (非常に不満)

Tim

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The water supply blocked all 3 nights and not fixed till 10 am. Roof leaked in three areas. Water supply when worked was salty! Tv service was poor Keys to front doors did not work. Relied on entrance gate to Villa ground for security.
2022 年 9 月に 3 泊滞在
IMade Danaからの返信 (投稿日 : 2022 年 10 月 29 日)
Dear Guest,It's A Blissful Day at Le Jardin Villas..Thank you for taking your valuable time to write a review of your stay at Le Jardin Villas.Please accept our apologies for the inconvenience caused.Le Jardin Villas is a villa complex consisting of several private villas and each villa is limited by a high wall. Each villa is equipped with a private swimming pool, mini kitchen complete with equipment and also a living room to relax.During Covid-19 the situation was bad enough for tourism so that the property was not well maintained until finally there were consumers again and we are in the process of making gradual improvements. Currently, the water we use is filtered and treatment using a softener according to the standard. Previously the water was a little salty because our property was close to the beach, walking distance only took less than 10 minutes.Once again, we apologize and hope to welcome you back in the future with better services and facilities.Best regards,IMade DanaVilla Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 3 月に 2 泊滞在
I Made Danaからの返信 (投稿日 : 2020 年 3 月 30 日)
Dear Anonymous, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience with us. We are happy to know that,you write 4 star review for us.We greatly appreciate the support. Once again on behalf of entire team, thank you for the review. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are amazing. They will do anything for you. The facilities are clean and beautiful. Our breakfast each morning was wonderful and the villas are in a perfect location to everything you need. We loved it here!
2019 年 12 月に 9 泊滞在
Made Danaからの返信 (投稿日 : 2020 年 1 月 14 日)
Dear Anonymous, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and service .I hope we achieved our goal in making your stay memorable by providing outstanding service. For sure, I will share this wonderful review to the entire of team to keep our standard of service well maintained. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved staying here. So convenient to the downtown area. The hotel was lovely. The private pool was amazing! Great Bali vibes. The staff was so kind and courteous. Only complaint is that the furniture needs to be updated. Can tell it’s been a bit loved overtime Will definitely come back
2019 年 7 月に 8 泊滞在
I Made Danaからの返信 (投稿日 : 2019 年 10 月 19 日)
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and service .I hope we achieved our goal in making your stay memorable by providing outstanding service.Your feedback is much appreciate to improved our services in future. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was fantastic, 5 mins walk from the beach.
2019 年 9 月に 8 泊滞在
I Made Danaからの返信 (投稿日 : 2019 年 10 月 14 日)
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you like our villa location.I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 (非常に良い)

Kiya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Birthday to remember!
So amazing! Very accommodating and romantic. Nightly mosquito spraying for outside area helped a lot. Loved the service! Team made my boyfriends birthday so special! Thank you!
2019 年 9 月に 5 泊滞在
I Made Danaからの返信 (投稿日 : 2019 年 9 月 27 日)
Dear Kiya, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. We are happy and appreciate your wonderful review about our products and services.I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
It was a good villa resort, however the bathroom is fully outdoors which is a bit odd. I understand if there was an outdoor shower but the toilet was also outdoors (which isn’t particularly fun when you can see lizards crawling around). The resort villa do provide a free shuttle around the main area of Seminyak which is great as this saved us a lot on taxis etc. Overall room and resort was nice. Location was a bit further away from the main road then we expected but the free shuttle saved that.
2019 年 9 月に 3 泊滞在
I Made Danaからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and services .I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月に 5 泊滞在

10/10 (非常に良い)

JIWON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
최고에요!! Highly recommended!!!
A family from South Korea had a wonderful time in Le Jardin boutique villa. Just amazing employees, placed in quite central of the town(doesn’t really matter cos they have free shuttle bus service anytime you want in the central), 5min walk to the beach but quiet! Stunning and marvelous nature in our villa. My favorite part in the room was the giant green mango tree and we had few fresh mangoes fallen directly from the tree ! ( Beware not to got a hit by the falling mangoes lol) The only thing that I wish them to approve is a little more of a cleanliness. For example, there was a nice bed in the terrace, second floor but couldn’t even thinking to try it because of the stains and wet sheets + bugs. Overall I will definitely come back to Bali and stay in Le Jardin next time again!
2019 年 6 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 5 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bon enplacement 5 min de la plage, et des restaurants , calme
2019 年 4 月に 13 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 4 泊滞在

10/10 (非常に良い)

Sangeeta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 4 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bali Xmas.
One of many trips to Le Jardin. This time with my partner in one villa and his family in another. Nice to have everyone together but our own space too. As usual the service was awesome. We will be back again.
2018 年 12 月に 6 泊滞在

6/10 (普通)

fel、queensland

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice hotel but a bit tired
Opulent design, spacious rooms but a bit tired in need of renovation. Food mediocre, service good but not great. Charged for things which other similar standard hotels give as inclusions
2018 年 9 月に 2 泊滞在

6/10 (普通)

BaliRegular

良かった点 : スタッフとサービス
A little worn around the edges
Positives are that most staff (particular those servicing the rooms) are very friendly and courteous. Though one guy at reception (the manager perhaps?) provided quite a chilly check-in. The largely open plan living (incl. open air bathroom) provides more ambience, but mosquitoes are a big problem. The rooms are also worn and need a refurb. Bedrooms need deskside lamps and more power sockets. Power adapters in the bedrooms would also be useful. The location is a little inconvenient, with taxies needed to most local places.
2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superbe villa
Superbes villas et super sejour ! Petit dej top servi dans la villa et personnel soucieux de vous faire plaisir. A recommender
2018 年 8 月に 7 泊滞在

10/10 (非常に良い)

Julie、Melbourne. Australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A hidden jewel in the heart of Seminyak
Le Jardin is tucked away from the hectic vibe of Seminyak yet is only a 5 minute walk from a beautiful stretch of the beach and 3 mins from shops and restaurants. The gardens of all the villas are incredibly lush and tropical with frangipani trees everywhere. Our 2 bedroom villa was perfect... modern and stylish in a Balinese style. The staff and reception team were lovely and so helpful, they responded very quickly to any requests. We also loved the spa and had a great massage there. A little fresh varnish on some areas of the wooden floor are probably due, but I’m really only adding that because my review sounds too positive. After many trips to this area, Le Jardin is definitely my favourite place to stay.
2018 年 7 月に 6 泊滞在

8/10 (良い)

Giancarlo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Didn't like Bali but loved Le Jardin
Lovely place, really liked it. Lovely staff.
2018 年 6 月に 6 泊滞在

10/10 (非常に良い)

Clement

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect stay
Perfect stay- beautiful villa !!

8/10 (良い)

Pernilla

良かった点 : スタッフとサービス、客室の快適度
Beautiful but over priced for quality received
Le Jardin is beautiful and the villa is very comfortable. Amazing pool and bathrooms and comfortable beds. Lots of space, nice complementary breakfast in the villa and great service. Overall we had a great stay but considering the price the cleanliness (towels and bathrobes had stains on them) and the condition of the villas could have been better - it's a bit run down. The sound system didn't work and actually gave me a shock when I tried to use it with an USB cable. Also the AC is very loud and doesn't really work when you try to change the settings. The big down of our stay was when the hotel helped arrange transport for us to Gili - it ended up costing three times as much as if we would have arranged transport ourselves. We said we would take an Uber but wanted help booking the boat. The morning after they let us know they had arranged the shuttle for us (we then assumed this was the free hotel shuttle since we had declined for them to arrange a taxi since Uber is cheaper) - but when the shuttle came it cost us 1000000 IDR for two people and when we got to the boat we had to pay another 1000000.
2018 年 3 月に 3 泊滞在

10/10 (非常に良い)

Kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Bali Holiday
We had an amazing holiday. The villa was perfect and the staff were wonderful, nothing was too much trouble. we will be back.
2018 年 2 月に 7 泊滞在

4/10 (不満)

jade、perth

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good location very tired
Roof leaked no hot water limited menu uncomfortable bed and couch. Doors didn’t seal and mosquitos were bad.
2018 年 1 月に 9 泊滞在

10/10 (非常に良い)

Margarita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to relax!
Le Jardin Villa's were amazing. The staff were incredibly friendly and the villa itself was a fantastic place to stay and enjoy a relaxing holiday.
2017 年 12 月に 6 泊滞在

8/10 (良い)

Johannes、Vught

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisch, rustig en toch centraal
Bij binnenkomst krijg je meteen de zeer vriendelijke ontvangst. Binnenkomen in deze villa is echt een verademing. zoveel rust, en zoveel ruimte. Heerlijke open woonkamer en keuken, en zo je eigen bad induiken. Iedere dag werd dit alles vriendelijk schoongehouden. Lekkere temperatuur, snachts lekker koel in de airco slaapkamers. Slaapkamer boven ook met heerlijke eigen toilet, douche en bad, allemaal in de buitenlucht. Boven ook een mooi buitenligbed, waar we trouwens geen gebruik van hebben gemaakt. We hebben hier 10 dagen gezeten. Locatie is eigenlijk perfect. Loopafstand naar strand, winkeltjes, restaurants etc. Alhoewel ze in het complex ook alles aanbieden zoals ontbijt, diner, massage, excursies, gratis shuttle in Semyniak, hebben we dit meestal zelf geregeld. Iedere middag verrast door lekkere afternoon tea op de kamer.
2017 年 12 月に 11 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fine staff, useful shuttle service to restaurants, and just a generally pleasant stay.
2017 年 8 月に 3 泊滞在

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Second home... brilliant staff!
Feels like my second home, as I always stay at Le Jardin when I visit Bali. Great location between Legion and Seminyak...The staff and servicee are first class. Just starting to show a bit of wear and tear in the bathrooms, other than that, good value for money!
2017 年 6 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice hotel
pros: -Breakfast is served in the villa every morning. -big villas -great service -free shuttle to Seminyak area Cons: -open air bathrooms with lots of mosquitos (despite the hospital's effort to set up incent). Bathroom also gets wet when it rains -rain leakage in various places across the villa -small pool that is always in the shades

8/10 (良い)

fatemah 、Saudi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very nice place to stay in
the place is amazing, staff are very friendly, only the food were not that great for the breakfast, but for the BBQ it was very nice,
Sonnyからの返信 (投稿日 : 2016 年 11 月 22 日)
Dear Fatemah, It's A Blissful Day at Le Jardin Villas... Thank you for taking valued time and share your good comment during having stay with us at Le Jardin villas. We are so proud, could provide and delivered our best to make your stay were happy and memorable. Trust this moment will happen again in near future with us at Le Jardin Villas. Once again, thank you very much Fatemah and look forward to welcoming you back in near opportunity at Le Jardin Villas. Kind regards, Sonny manager

6/10 (普通)

SZE NGA

良かった点 : スタッフとサービス、客室の快適度
shuttle和客房送餐服務很貼心, 值得一讚. 但宜多注意清潔, 如床單
General Managerからの返信 (投稿日 : 2016 年 10 月 3 日)
Dear Valued guest, It's A Blissful Day at Le Jardin Villas.... Thank you for taking valued time to share of your experience stay with us and much appreciated for noted some points for our improving regarding of the cleanliness and bed sheets. We have take an appropriate action with our team, and trust it could not be happened in future. We do apologize for some stains were disturbing of your stay with us and look forward to welcoming you back with the better service in future. Kind regards, Sonny manager

6/10 (普通)

SZE NGA

良かった点 : スタッフとサービス
方便, 員工服務很讚的酒店
員工服務很好, 惟應多加注意客房清潔
General Managerからの返信 (投稿日 : 2016 年 10 月 3 日)
Dear Valued guest, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay with us at Le Jardin Villas. We do deep apologize for some stains were disturbing your stay. We have took an appropriate action with our team, to consider with your constructive feed back to be not happened again in future. And please give us for the second opportunity to provide the personal assistance and make your stay better experience in near future. and look forward to welcoming you back in near opportunity. Kind regards, Sonny Manager

6/10 (普通)

Bob、London

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Disappointing stay
The room was pleasant enough, but the lighting throughout the whole complex was very subdued. Also little things like having power points at the bedside, and having mosquito nets over the bed, made it feel very much like it was from a bygone era. The staff however were very pleasant and accomodating. I must confess that this is the first time that I have ever had a bathroom without an outside all, and open to all the elements.
Sonnyからの返信 (投稿日 : 2016 年 9 月 19 日)
Dear Mr. Bob, It's A Blissful Day at Le Jardin Villas.... First of all, we would like to extend our sincere gratitude for having choosen Le Jardin Villas recently. And much appreciated that you have note every single points as constructive feed back for our future improving. We do deep apologize it was some stain disturbing your stay and we have concern to take an appropriate action to follow up as you mention as above. And could you give us another opportunity to serving you on next holiday and belived it will much better. Once again, thank you verymuch and look forward to welcoming you back in near future. Kind regards, Sonny Manager

6/10 (普通)

Australia

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Tired and no longer 5 star
I wanted to like this place more than I did. The villa is quite dated now and has not been maintained well over the years. It could really do with a small Renovation to keep its 5 star rating. Overall the villa is large with a good sized pool and main room. However the doors were warped and didn't close easily or in one case at all. The lounge furniture was not comfortable and made lazing around difficult. Our villa was close to the road, reception and a work space. At times there was very loud works (electric saw etc) happening in the day time which really spoils the atmosphere. Staff were nice. However, we won't stay again as the price didn't meet our expectations from the photos and description.
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you for taking valued time to share of your experienced stay with us and much appreciated for some feed back in regard of our facilities and property. We do apologize for some stains were made your stay uncomfortable as you mention our facilities being old and the location of your villa closed to the road. We realize this situation is unexpected of your holiday and we learn from this and have been take an appropriate action to do some repair and project and please give us the second opportunity to serve you on next holiday in Bali. Once again we do apologize and believe it will not happen again in future. Best regards, Sonny Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful
The staff went above and beyond. Could be the best service I've ever had. Mind blown.
Sonnyからの返信 (投稿日 : 2016 年 6 月 24 日)
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Sorry for delaying response and we thank you very much for taking valued to time to share of your experience stay with us and sound great that you were happy and memorable with our service and facilities. We do hope another amzing moment could be happen in near future. Once again thank you very much and look forward to welcoming you back in near future. Kind regards, Sunarga Sonny Manager

10/10 (非常に良い)

Robert、Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incredible!
Le Jardin Boutique Villas is a phenomenal place to stay while in Bali. It's secluded in the heart of Seminyak and is close to pretty much everything. The villa is spacious and clean, and provides you with an authentic Balinese experience. The staff are incredible with no request too difficult! They regularly provided guidance and tips to get around Bali with ease. The best part is that they drove us to local restaurants, clubs and spas for free in Seminyak! A truly unique and lovely experience.
Sunarga Sonnyからの返信 (投稿日 : 2016 年 6 月 23 日)
Dear Mr. Robert, It's A Blissful Day at Le Jardin Villas.. Sorry for being late to response, and we thank you very much for taking valued time to write a review and sound great you have enjoyed and memorable during stay with us at Le Jardin Villas. I and team feel grateful could delivered our best service and make in everything beyond of your expected. Once again thank you very much and look forward to welcoming you back home in near opportunity at Le Jardin Villas. Kind regards, Sunarga Sonny Manager

10/10 (非常に良い)

Andrea、Timaru, New Zealand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic service
From the time that we arrived we were taken care of, the staff couldn't do more for us. Any request was met with enthusiasm and a friendly smile. The accommodation was fabulous, very well maintained and excellent facilities. It was great to have our own swimming pool. Going to the toilet outdoors was unusual and took a little to get used to but still very private so felt safe. Excellent place to stay, would definitely stay again.
Sonnyからの返信 (投稿日 : 2016 年 6 月 7 日)
Dear Andrea, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay by write a review through Trip Advisor. We so delighted that you have enjoyed stay with us even some minor facilities need to be improve. We consider to take an appropriate action to fixed for every single feed back for our better future. Once again thank you very much and look forward to welcoming you back to stay with us in near future. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
you couldn't get a nicer place
We arrived in the afternoon,the staff are so good fresh fruit in fridge for you.they come in at night & Spray for bugs.such a variety for breakfast also for tea.Bottled water in fridge, lots of places to see. I will be going back, nothing is a problem for them. So if you are going to Bali stay here well worth it.
Sonnyからの返信 (投稿日 : 2016 年 6 月 6 日)
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... First of all, we would like to extend our sincere gratitude for choose Le Jardin Villas of your stay on previous holiday. We so delightful that your stay were happy and memorable also consider to be back to stay with us again in near future. Trust we will make your stay more amazing. Once agan thank you very much and look forward to welcoming you back home at Le Jardin in near future. Kind regards Manager

8/10 (良い)

Steven、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Great Villa to stay
Excellent Villa. Peace & tranquility. Transport service provided by Le Jardin within Seminyak was the best. The staff always go the extra mile to meet our needs with a smile of course.
Dear Mr. Steven It's A Blissful Day at Le Jardin Villas.... Thank you and much appreciated for taking valued time to share of your experience stay with us by write a good review. And we so delightful that you have enjoy and memorable with our facilities and services. Believe we could make your stay more amazing moment in near future. Once again, thank you very much and look forward to welcoming you back home at Le Jardin in near opportunity. Best regards,

8/10 (良い)

mum and daughte、australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for a private and quiet getaway
Suited what we were after perfectly- quiet, beautiful gardens and clean. Courteous staff. Day spa didn't impress but hotel itself was great
Sonnyからの返信 (投稿日 : 2016 年 5 月 23 日)
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay by write a review through online social media. We feel so glad could make your stay happy and enjoyable. We concern in every singe request to make your stay memorable and you note our spa is great. Once again thank you very much and look forward to welcoming you back home at Le Jardin Villas in near opportunity. Kind regards, Sunarga Sonny Manager

10/10 (非常に良い)

Nancy、USA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome villa design, layout, and location
Le Jardin hotel and staff were amazing and made our family's dream vacation a reality. To start with, Bali residents are some of the friendliest people I've ever met and the Le Jardin staff go even further. The room: Thank God, Allah, and Brahma for air conditioning. Our room had the option to open wide all the doors for a completely outdoor living feel or close them and turn on air conditioning. Our beds were the most comfortable clean beds I've ever experienced from a hotel. The best part of the room is the actual layout and earthy design. The bathrooms are made to feel like you are outdoors but yet still able to stay private. Although we loved the room, it wouldn't be fair to write a review that wasn't somewhat critical, so here are the negatives. Because it was an outdoor feel there were some ants (not many, but be aware so you don't drop a crumb anywhere, and never eat in a bedroom). I'd also note that there was some wear and tear such as the flooring, doors, blinds, electrical outlets and most of all the lighting. Back to the staff, from the masseuse, to the room service, to the front desk, grounds keepers and drivers, they were so pleasant, worked really well together and made us feel like family. While we absolutely loved the hotel, the best part of this villa is the location to the beach, restaurants, and markets. (5-7 min walk). For those families who like to spend a little extra for service, atmosphere, and luxury I would recommend the Le Jardin.
Sunarga Sonnyからの返信 (投稿日 : 2016 年 7 月 23 日)
Dear Ms,Nancy, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay and write a great review through on line social media. You have mention so detail and we will concern in every single things that you share which is very valuable for our future improving. Also we feel so happy that you have enjoy with our services which in every single person has delivery the services as per your expecting. Believe we could make another amazing moment in near future. Once again thank you very much and look forward to welcoming you back home in near opportunity. Kind regards,

8/10 (良い)

Pal、Oslo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for money villa
Nice, friendly staff. Good size on villa but too small outdoor area
Dear Mr/s Pal, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to write a review through on line media and we are so glad could make your stay were happy and memorable. We really concern about your feedback inregard of our outdoor too small and surely we will allocate that you stay at specious outdoor. Thank you for your feedback and look forward to welcoming you back in near future. Kind regards,

8/10 (良い)

saerom、S.KOREA

良かった点 : スタッフとサービス、施設のコンディションと設備
해변과 가깝고, 직원도 친절한 곳
공항으로 픽업서비스 요청하여 친절한 직원이 나와주셨습니다. 공항에서 20분정도 소요되는 이 곳은, 처음 숙소로 입장할때부터 꽃목걸이 - 꽃장식 - 발 마사지 - 15분 발리 마사지 - 웰컴 드링크 까지 준비해주었습니다. 시설이 조금 오래된 듯 하여 에어컨이나 텔레비전 사용이 불편하기는 했습니다. 그래도 해변 가까이 있고, 직원분이 시내 로 셔틀을 직접 운영해 주어 편리하였습니다. 아침 조식도 비교적 만족스러웠습니다.
Sonnyからの返信 (投稿日 : 2015 年 12 月 19 日)
Dear Saerom, It's A Blissful Day at Le Jardin Villas... Firstly thank you and much appreciated have choose Le Jardin Villas of your stay on great holiday in Bali and also share your experienced stay through channel booking Expedia. We happy you enjoy and hapy with our service and also it was a valuable things that you mention about our property and facilities need to be improved. Now we are on progressing to refresh our facilities and doing maintenance to make it fresh. Once again thank you for your constructive comment and trust you will enjoy more FUNtastic moment with us at Le Jardin in future. Look forward to welcoming you back in near opportunity. Kind regards, Sunarga Sonny Manager