4/10 (不満)
Caroline C.
2025 年 8 月 8 日
気になった点 : 清潔度
Maintenance is required if you are to ask these prices for this accomodation. Everything is tired and in need of replacing or updating. The place is a health hazard, the bathrooms are disgusting 2 out of 3 of the showers did not work, the lovely staff got one of them working for us along with the waste drain in the shower which was a cesspool of previous tenants hair and soooo ick!!!, the bathrooms were unsanitary and not cleaned once in our 10-day duration. We did not use the kitchen as it was filthy and there wasn't anything to clean with. The soft furnishings are stained and dirty, the dream-catcher is so filthy I think it only holds nightmares. There were cigarette butts in ashtrays - none of us smoke. The pool waterline is black. There were animal droppings everywhere, cupboards coming off hinges, filthy towels on floors and benches. The beds are like concrete, extremely uncomfortable.This is not about the staff, he was lovely but clearly ill-equipped. This is about the people who manage the property, she is not doing her job, the staff can only work with what they have and that is a tired, rundown, sad excuse for a villa - I would suggest spending some of the taken from your guests and refreshing this property and giving it a deep clean. The reality of it doesn't come close to the pictures on your booking site. Luckily the location is excellent so we just went out but we will never be back.
Caroline C.
2025 年 7 月に 9 泊滞在