「チェックインの際、英語が分からず戸惑っていたらフロントスタッフの方が翻訳アプリを使って日本語訳のテキストを渡してくださりとても助かりました。
客室のミネラルウォーターは有料ですが、ホテル内のジムにあるウォーターサーバーの水は無料で飲めます。
West lake駅から近いですが、駅からホテルまでの徒歩2,3分の間にも治安の良くないエリアがあるので要注意。」
「What a wonderful surprise! We were given a fantastic room. This hotel is in a superb location to walk to lots of attractions.
Huge, super clean room with a king bed! 」
「The room was clean and pleasant. The amenities were well-prepared, and there was a coffee maker, which made my stay comfortable.
However, there was no explanation about the deposit at check-in or check-out, which made me feel uneasy.
Fortunately, the deposit was refunded a few weeks after | returned home, so I was relieved.
I would like to stay here again.」
「We had a wonderful stay at the MarQueen Hotel. The staff were incredibly friendly and welcoming from the moment we arrived, making us feel right at home. Our room was surprisingly large, clean, and very comfortable — a rare find in the city. The location is perfect, just a short walk to Climate Pledge Arena, which made getting to our event easy and stress-free. We’ll definitely be staying here again on our next visit!」
「Hotel was exactly as advertised ! Hotel is still new and you can tell in all the good ways. Decor is beautiful and staff is friendly & helpful. Cafe breakfast was lovely and whole foods is a 1 minute walk. Would definitely stay again.」
"The room was clean and pleasant. The amenities were well-prepared, and there was a coffee maker, which made my stay comfortable.
However, there was no explanation about the deposit at check-in or check-out, which made me feel uneasy.
Fortunately, the deposit was refunded a few weeks after | returned home, so I was relieved.
I would like to stay here again."