2/10 (非常に不満)
Holly
小さなお子様連れの家族旅行
2026 年 2 月 23 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Honestly upon arrival everything seemed fine we didn’t unpack much and went straight to dinner. Once we got back to climb into bed we noticed our sheets were
In terrible conditional in both beds stained and then the pull out bed had no sheets but once we located those in the closet they were stained as well and looked to have mouse turds on pull out mattress. When calling the sister property as you check in to a different location and not the actual property your staying at it was absolutely awful. Women who I won’t name basically told me to figure out a new place to stay and to be out in 15 minutes or no refund. Then once we got out told me I could not drop the keys anywhere on site and that I needed to drive to another location to leave keys or again no refund. Once I arrived there she explained that she understood me wanting to leave but that it’s really not her problem to deal with and that someone would reach out to me Sunday mind you this was a Friday. I did speak with a person Saturday morning and she was nice but all in all a terrible experience.
Holly
2026 年 2 月に 2 泊滞在
