Schloss Rohrau

There is no public place where you can get your water or hot water which is very inconvenient for travelers who need hot water often. Many hotels where I stayed provide such service in the lobby.

No shampoo or conditioner, hair dryer wasn't working, no orin in the room and no one was onsite at night to request it. I had to wash my hair with just water and no blow dryer to dry my hair at night and had to go to my meetingbwith wrinkled shirt. Worst experience. By the way, there's no security at night. Anyone can walk in at night and come to your room. Elevator doesn't require a pass and no one is at front desk at night. Main entrance is wide open too

Do not expect more than the basics here. And do not be fooled into a balcony room with view - unless you want to pay extra to stare at a concrete building across the street. There is no view in room 730 at least. At checkout no one asked how our stay was even. That’s a first while travelling through Europe. Also be cautious paying by cash in the main floor restaurant. At both meals I was short changed and had to debate with the server about his math.