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「Brilliant hotel lovely and clean staff very friendly」

「Liked how the staff upgraded us and were responsive to our feedback. Liked the bed and linen, and how, mostly, the apartment was clean. Liked how Oulton Broad North railway station was walkable, and how room 11 has a parking space - if hard to find and quite tight. The place was good value. Not so good: There was a stained grey rug in the living area that needs replacing. We didn’t have a tea towel or oven gloves until we asked. There was no bath mat - and not enough hooks to hang towels on.」

「On the plus side the housekeeper was excellent and the staff were very friendly and helpful. The bathroom was beautifully tiled but the fittings were not working as they should. We did mention that the sink plug stuck but it was still the same when we left. Breakfast was also excellent and could not fault the full English for quality and cooking. Only minuses are traffic noise - which is beyond the hotel’s control - but they are single glazed sash windows which we had opened because of the hot...

「Warm welcome and great old fashioned room. Just as expected. Evening meal was first class as was breakfast A very enjoyable stay again.」