ソーヤーズ ミル パーク周辺のホテル

「Building was clean.」

「Bath towel request took all day. From 9:00 a.m. 4:45 p.m. The staff was not friendly walking up and down the hall late at night shouting on the telephone while exercising. Breakfast was lacking. Food pans were empty and cleaned where there never was any breakfast meats or potatoes. Just watered down eggs. Did not use Wi-Fi. Mattress was lumpy and bumpy. When you sat on it you bounced up and down. Metal bed frame sticking out from under the bottom of the mattress. I would never stay there again...

「Pool was closed too cold for it during my trip. Breakfast was good. Rooms were clean and upgraded. Staff were kind and helpful. 」

「It was comfortable and quiet. It is located in a nice location surrounded by restaurants to go to.」

「Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room 」

「NA」

「The staff was very courteous, its a new hotel so my room was new, I would give it 5 stars but the only problem was the bed is too firm and I had to sleep on the pull-out couch which was more comfortable. 」

「値段がもう少し安くなると良いのですが、モーニングサービスとかあるともっと良いです」

「Front desk and staff were very helpful to us as we were able to get feedback from the surrounding area. In a great location to everything (restaurants and shopping stores.」

「Is was fine, bed was not comfortable and breakfast was so so」

「DO NOT STAY AT THIS HOTEL! CARPET AND BATHROOM OUTSIDE HANDLE HAD RED STAINS RESEMBLING BLOOD. TV IN HOTEL DID NOT HAVE A CLEAR SIGNAL SO THERE WAS NO WATCHING TV. TELEPHONE IN ROOM WAS DIRTY. BATHROOM HAD FLOATING SHELF AND NOT FULL SINK. BED SHEETS WERE STAINED. YOU CAN HEAR OTHER GUESTS' CONVERSATIONS THROUGH THE WALL AND NEXT DOOR GUESTS WERE MAKING LOUD NOISES ALL NIGHT LONG. COMPLAINTS WERE MADE TO HOTEL MANAGEMENT BUT WERE NOT ADDRESSED. TOILET HAD LOW WATER PRESSURE AND IT WOULD NOT...

「Yes」

「The air conditioing did not work the three nights we stayed. After asking the fromt desk three times for maintenance to come to the room, we found out it was a larger issue for multiple guests, but no real solutions. Maintenance never came to the room. No offer to move us to a room with working a/c or a break on the room cost. 」

「The rooms were terrible. 1st room on second floor had bed bugs! 2nd room on 1st had dirty sheets and poor water pressure, barely came out! 3rd room dirty shower and hole in wall. Connection room very loud, staff did nothing about it until 4am on second stay. Side door was not secured. Can get in without a key, door just opened. WILL NEVER STAY OR RECOMMEND THIS PLACE WVR AGAIN !!!!!!!」

「コロナの影響で朝食が付いていなかったが、ホテルの紹介欄に朝食や飲み物の影響について記載がなかったし、ビュッフェでは無くテイクアウトタイプだったので影響がないと思い 、このホテルにしたのにがっかり...わかっていたら他のホテルにしてたのに!! ホテルのサービスは一切無し。C/Iでただカギを渡されるだけで聞かないと一切無し説明無し。 周辺はホテル街なので広くのんびりして駐車場も広く停めやすい。イメージはアメリの安いアパートって感じです。夜中でも多分長期滞在してる住民の声がうるさくて...何度も目を覚ましました。ただ女1人でも鍵さえ閉めてれば大丈夫ですが、日本に住んでる方にはちょっとオススメ出来ないですね...６泊しましたが、ただ寝に帰る&格安旅行慣れしてる人向けですね。 アメニティーはタオルのみ! 石鹸さえなく...到着日に買いに行きました。キッチンがあるの冷蔵庫も大きくて、電子レンジは役立ちました。 まあ絶対リピートはしないですけどね...。 」

「I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

「清潔でスタッフの対応もよく、快適に滞在できました。」