We stayed at Savasi Island Resort for our honeymoon and there were many things we absolutely loved. The staff were absolutely incredible just to name a few who made our stay extra special was Issac, Roberta, Rico, and Kele (who made the best coffees!), the food was amazing 10/10 and I am a very picky eater and loved every meal, and the location is absolutely beautiful. These aspects truly made our stay worthwhile and memorable.
Unfortunately, we were extremely disappointed with the condition of our bathroom, especially for a resort advertised and priced as 5-star and according to their website is the #1 boutique hotel in Fiji. The toilet seat was broken, the shower door did not close properly, and the floors, shower tiles and grout were visibly dirty, discoloured and poorly maintained. There was also deteriorating grout/sealant around the shower. I have included photos as they best demonstrate the condition.
For a 5-star resort, and particularly on our honeymoon, we expected a bathroom that was clean, well maintained and fully functional.
It is disappointing because everything else about the Savasi Island Resort was wonderful. However, the bathroom simply did not reflect the standard or price we paid. I would appreciate management contacting us to discuss appropriate compensation for this aspect of our stay.