4/10 (不満)
Savannah
カップルで旅行
2025 年 9 月 1 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I have stayed at renovated motels in the past and I’ve had wonderful experiences so when I found this motel I thought I would give it a try. The photos of the property were beautiful and it seemed like a modern take on a retro design. Upon arrival my girlfriend and I were surprised to find the building facade to be different than what was posted online, a room that had dirt on its floors/tiles, paint chips in the shower, and a door that doesn’t quite fit its frame. When we arrived the property manager said that our room was getting a new door handle system so it would be a 10 minute wait which was no problem because we walked around. The motel is close to downtown but has some questionable characters in the surrounding neighborhood. When we went into the room we noticed the door didn’t seem very secure and felt uneasy. We decided to seek other accommodations. With this being said, I requested to get reimbursed for one out of our two nights because it seemed fair for everyone. Please keep in mind that we paid $345 per night for a total bill of $766 for 2 nights. They said that they wouldn’t reimburse us because they deemed the room ready. I spent WEEKS saving up for our stay and I feel like we were catfished. Our reimbursement request was denied but they gave me 50% my next stay- they already took more money from me than they deserve so that’s a hard no.
Savannah
2025 年 8 月に 2 泊滞在