8/10 (良い)
Vladimir
小さなお子様連れの家族旅行
2026 年 4 月 15 日
気になった点 : 清潔度
I strongly advise against booking this property as is w/o carefully checking it all upfront. Upon check-in, we encountered an absolute nightmare: the bed linens and bedspread had highly visible, unwashed blood and bodily fluid stains.
We documented this severe health and safety hazard immediately with photos and a UV light. This is a blatant violation of basic Florida sanitation codes.
When we provided the photographic evidence to the management company (Mike Norman Realty), their handling of the situation was shockingly unprofessional.
First they never replied to our email and after a week of waiting upon calling them confirmed that their primary email account listed in all paperwork is not monitored.
Initially, they acknowledged the property wasn't properly prepared, yet bizarrely claimed the unit was "cleaned and checked" prior to our arrival, although offered to refund the cleaning fees. If leaving soiled, blood-stained linens for new guests passes their "inspection", their sanitary standards are dangerously low.
To make matters worse, the property lacked basic household essentials, barely providing a single garbage bag and dishwasher pod, which further proves their negligence. Charging substantial money for a week of staying w/o providing basics it's kinda weird.
You pay for a relaxing, safe vacation, but this management team delivers unsanitary conditions and zero accountability. Your health and safety are not a priority here. Save your money - book somewhere else.
Vladimir
2026 年 4 月に 7 泊滞在