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"Terrible stay. Arrived very late after a long 1,800km drive and the room was small, crowded and no working AC. No staff to complain to. Hugely disappointing. Be careful if you arrive outside of business hours. "

"The parking wasn't available, even though I had asked for a reservation, I could not have access as I arrived after 18h and the reception desk was closed. I had no help from the call center, nor by email, phone or chat. The reception desk was always closed. The swimming pool was closed also, the water was cold and and the heat system seemed broken long time ago. I'll never come back here. Very poor attention to customers. "

"Très bien passé. L'hôtel est cependant très mal isolé. J'entendais toute la soirée les pas dans la chambre du haut."

"Good central location near historic sights and restaurants. Attentive staff"

"Shower has little to no water pressure"

"Helpful staff, great breakfast and comfortable rooms (minus 6 outside"

"Room spacious and clean. Very dog friendly. No extra charge and was welcome at breakfast "

"Very central hotel with parking only a couple minutes walk to the city centre. Friendly and helpful stay, lobby and breakfast room very nice, good quality breakfast. We had a room in a separate building opposite reception, comfortable, no frills room, great for overnight stay. Would definitely return if visiting Poitiers again "

"Located in the historic part of town. "