We only got to stay in our cave villa for 3 nights, which was not long enough. The whole process from checking in to checking out was very smooth. The property manager met us, helped us find a place to park and helped us with our bags. Which was very nice. Elena explained everything to us when we got there, gave us some recommendations for restaurants, and her phone number if we needed anything.
The house itself was beyond beautiful. It has 2 levels of patio space that have the most stunning views of the caldera.
We enjoyed every minute of our stay. I would recommend this villa. It is easily accessible, not many steps to get to it. Easy to find, private, and cozy.