2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 12 月 28 日
気になった点 : 清潔度、設備とサービス
We didn't actually stay at Liberty Apartment. When we artived on Santorini we waited 4 hours, then we were told that the apartment wasn't avaialble and that Expeidia hadn't communicated with them. The offered us a different apartment with fewer beds amd bedrooms at 3pm that day. Then they added a second place to stay to increase the beds, that place was a bedroom only. So, for our Christmas Eve and Christmas day, our family was split between 2 places. I was extremely disappointed. Also, I specifically booked a place with a queen bed, but the new place had a double. Lastly, wifi was slow and not available in all rooms. All in all, I wish they had told us upon arrival that we couldn't have the apartment. I would have canceled our booking and found a different hotel - there were suitable options for us had we known earlier. By 3 pm, jetlagged, sunset looming and it being Cheistmas Eve, we took their offer of the 2 other properties.
宿泊されたお客様
2019 年 12 月に 3 泊滞在