When we were booking online the picture they show for senior suite was different from what they have provided us and we had to pat additional €235 for changing the room to what we had seen online. They didn’t accomodate us because of their incorrect website information. Then they arranged the rental car for us stating that they are doing business with this company for over 10 years and the company is trustworthy but we ended up paying €200 additional on top of the rental price for the scratch to the car that was already there and they blamed us for that scratch. Hotel staff arranged the rental and refused to communicate at the end saying that they don’t have anything to do with rentals. Terrible terrible experience. Would not recommend anyone to trust Astarte suites staff please do not ruin your vacation.
Sherbano
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Adonais
カップルで旅行
2023 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was amazing.. the staff was very friendly and helpful. They really took care of us.
Adonais
2023 年 10 月に 6 泊滞在
10/10 (非常に良い)
Josephine
2023 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Josephine
2023 年 10 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
jwad
2023 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
jwad
2023 年 10 月に 4 泊滞在
2/10 (非常に不満)
SHARONA、Woodland Hills
カップルで旅行
2023 年 7 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay at this property, what they say on the website is very misleading. They are in the middle of nowhere, they are not in walking distance of any place. The closest place to this property is at least 20 minutes Drive. On the website it said it’s closed Oia city but it’s not it’s about 40 to 45 minutes Drive. The Hotel is built on a cliffhanger and it’s so windy that you can’t get out of your room to enjoy the view and can’t even leave your door open. The property is so outdated and not clean there are bugs everywhere. The door to the rooms still uses an ACTUAL KEY with Key hole NOT Key Card. The Wi-Fi does not work and it keep saying no internet. Their TV didn’t work. Also we asked for a Do Not Disturb sign for our room and they didn’t have it. We asked them that while we are not there no one should enter our room but they did go to our room for even the short time that we were not there and my iPad is missing and got stolen.