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「I LOVE THE BARCELO HOTEL! It is my home away from home! Everyone who works there is AWESOME and like family to me. I have been staying there since 2021!」

「Very good the personal staff」

「Mi problema fue el baño se inundaba y no podía disfrutar un buen baño」

「Excelente todo」

「Nice」

「Unfortunately, my client had a very bad experienced at this hotel, after staying their in the past, this time there was an electricity outage at the hotel at check out date. There was no one at the desk to attend my clients checkout. He had to drag 4 luggages all by himself down the stairs from 7 high. I finally made contact with the hotel on his behalf as he booked through me all he got was an apology, no compendation nothing although the staff informed expedia they offered a compendation but...

「Super great customer service」

「I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all. I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card. Reception of this hotel said they will check the situation. Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all. Seems like this hotel...

「Everything was good」

「Me sentí muy a gusto desde que llegué. El personal muy atento, el desayuno rico y de todo para escoger. Las chicas del área del desayuno súper amables, muy complacientes. La habitación Rosany la limpiaba todos los días y siempre atenta a todo lo que necesitáramos. En el estacionamiento el guardia de seguridad siempre pendiente, nos sentimos muy seguros. Tiene piscina, gimnasio y áreas bonitas . Nos encantó nuestra estancia. Queremos volver」