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Entire apartment

LUUM by Norus

5.0 star property

Photo gallery for LUUM by Norus

Seasonal outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas - LUUM by Norus (Santiago)
Luxury Apartment, 2 Bedrooms, City View | Living area | 55-inch Smart TV with digital channels, Netflix, iPod dock - LUUM by Norus (Santiago)
Front of property - LUUM by Norus (Santiago)
Front of property - LUUM by Norus (Santiago)
City view from property - LUUM by Norus (Santiago)
Located close to Parque Arauco Mall, LUUM by Norus provides laundry facilities, a health club, and conference space. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Entire apartment

2 bathroomsSleeps 495.0 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Add dates for prices

About this property

LUUM by Norus

Along with a health club, this apartment building has a sauna and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, concierge services, and laundry facilities. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like 2 bathrooms and a washer/dryer, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
This apartment offers 3 air-conditioned accommodations with washers/dryers and minibars. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature down comforters. 55-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desk chairs and safes. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and in-room fitness are featured at the apartment. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 15 per day)
  • Onsite parking options include a carport

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Champagne service
  • Dining table
  • Minibar
  • Private picnics
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch smart TV with premium digital channels
  • CD player
  • iPod dock
  • Netflix
  • Pay movies
  • Smart speaker
  • Streaming services

Outdoor areas

  • Furnished balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 1,615 square feet of conference space
  • Computer station
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Wedding services

Location highlights

  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station

Things to do

  • Bicycle parking
  • Free weights
  • Gym
  • Health club
  • Treadmill
  • Workout equipment
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 floors
  • 3 units
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Property does not allow children
  • Renovated - July 2025
  • Soundproofing
  • Traditional architecture

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and return the keys
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 300 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Covered extended parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from November 01 to April 30
Pool access available from 8:30 AM to 8:30 PM
Children 13 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

About the neighborhood

Located in Las Condes, a neighborhood in Santiago, this apartment is in a shopping district and near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Parque Arauco Mall and Costanera Center. Looking to enjoy an event or a game while in town? See what's happening at Estadio San Carlos de Apoquindo or Movistar Arena. Visit our Santiago travel guide
View more Apartments in Santiago
Map
7580023, Santiago, Santiago, Rep Árabe de Egipto 670

What's nearby

  • Apoquindo
    Apoquindo
    4 min walk - 0.4 km
  • Parque Araucano
    Parque Araucano
    16 min walk - 1.4 km
  • Panoramic of Santiago de Chile in las Condes, view of Parque Arauco luxury mall
    Parque Arauco Mall
    20 min walk - 1.7 km
  • Apumanque
    6 min walk - 0.5 km
  • KidZania Santiago
    19 min walk - 1.6 km

Getting around

  • Manquehue Station
    6 min walk
  • Matta Station
    12 min drive
  • Santiago Intl. Airport (SCL)
    28 min drive

Restaurants

  • Gaon
    2 min walk
  • Café Mokka
    5 min walk
  • Panaderia San Camilo
    6 min walk
  • Coffee & Choc
    3 min walk
  • Don RAFFE
    3 min walk

Frequently asked questions

Does LUUM by Norus have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–8:30 PM.

Is LUUM by Norus pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at LUUM by Norus?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at LUUM by Norus?

Check-out is at 11:00 AM.

Does LUUM by Norus provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is LUUM by Norus located?

Located in Las Condes, this luxury apartment building is within 1 mi (2 km) of Apumanque and Parque Arauco Mall. Costanera Center is 2.5 mi (4 km) away. Manquehue Station is 6 minutes by foot and Hernando de Magallanes Station is 19 minutes.

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LUUM by Norus Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10

Cleanliness

10

Amenities

10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

kenneth

Liked: Cleanliness, check-in, communication, listing accuracy
Newly renovated, modern super clean and all the amenities
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Christos

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Stayed 6 nights in Nov 2025