Let's start with the negative and end on a positive note. Im giving 3 stars because of housekeeping. I'm not quite sure when the last time the entire place was vacuumed. After five minutes of walking barefoot, our feet were black and sandy. The rugs near the sides of the bed were sandy as well. I had to re-wash all the towels under the bathroom sink due to two sandy bath towels. I would have called housekeeping but it was after 11 p.m. PLEASE, PLEASE, replace the bath towels that are stained. It looks like rust? I'm not sure, but no one wants to use stained towels. Behind the guest toilet where the trash can is, it is disgusting.... Hair, dust, sand, please clean that up. Something else I did not like was having to drive past the property, a few miles down to check in. Ok, may not be that big of a deal to most, but I didn't dig it. Lastly, the pool was like bath water. No cooling off there.
Yall, this really is a cute little place away from the busyness. Once we arrived at checkin, the ladies were so sweet and helpful. They answered all my questions! 100 A+ for customer service!! Once we arrived at the townhome, our code did not work. A quick call to the main office and she was able to help me and got us right in. We experienced some wifi issues and I called the main office. She immediately put in a work order and within 45 minutes BOBBY showed up. Very professional. Nice as could be yall. A+ again! Top Notch customer service overall! Yall are doing a great job making customers feel like we are number one! Thank you.
