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"Rooms were clean, & cool."

"The property was beautiful.The staff was very very good .The cleaning girls were beautiful.I thought they should have if had water or a couple Sodas juices snacks etc in the rooms,, the water when you first come into the divi divi needs to have ice in it all the times,"

"Staff is friendly, room average , deluxe ocean room average( over exaggerated) . I would not revisit this property. "

"The private island is stunning, but the service was inconsistent. It appears the team may be short-staffed or in need of additional training—at times, there was only one waiter managing 10 to 20 guests. While some staff members were exceptionally friendly and prompt, others were unfortunately slow and lacked urgency."

"Highly satisfied with everything the staff members Peter,Jaynah,Tatiana,Maysa and Raisa was very nice and professional."

"Our second visit. Perfect location. Beach, staff, clean, service all excellent. Special shout out to Sayschell at the lobby bar and Natasha at the beach towel hut. We did not eat much at the Hyatt as the food is generally overpriced compared to other options in the area. Highly recommend. "

"9.9/10 they ran out of face towels but other than that it was amazing."

"Some of the staff members was amazing Front desk ladies was terrible ! I supposed to check in at 4pm I check in 5:25 pm it was seen in her room was not ready"

"Breakfast had a wide variety, everything was fresh, pool was great, great access to the beach across the street. Staff was lovely, I interacted with the managers and they were very accommodating. Really love the drink tickets in the afternoon along with fruits and chips. I would stay here again. The guys at the front was also very quick in getting a taxi for us. Room was clean."