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"The facility needs lots of maintenance. The first room we were put in the ceiling was all busted up. The second room in the middle of the night water started dripping from the ceiling into the bathtub. Only had one elevator operating throughout our entire state and various ice machines were not working. We understand that it’s slotted for remodeling and now we know why."

"Great staff"

"Great place to get away from reality and relax"

"The food was why I took off a star. Buffet same every day and not all That appealing but the reserve sushi and especially the Italian was dreadful. The Italian was below average ranging to actually not edible. From crunchy gnocchi soup to stale sprinkle on mushy tiramisu. Not good at all. Don't do it if you are going to serve tiny portions that are gross."

"Great experience for our 21st annual girls trip! Clean rooms, attentive staff, beautiful views, wonderful pool and beach experiences, great air conditioning. Only complaint is a small one, the mattresses were VERY firm, too firm. "

"Very nice to have a free shuttle to the airport and so close to the airport"

"Me gusto mucho todo excepto que tienes que hacer reservation para algunos restaurantes y no hay suficientes reservaciones"

"We loved our stay here! Such a beautiful property - the views were stunning!! Took advantage of the shuttle each day, super easy, no problem. Beach club was great amenity to take advantage of as well. We ate dinner at restaurant one night, meal was great. Breakfast every morning was delicious as well, lots of options! Room was nice, spacious and clean - mini fridge was nice to have and the views were great too! Pool was perfect - happy hour was great to take advantage of. Loved being a bit out of the downtown core - very quiet at night."

"Our experience in Costa Rica at CC Beach Front Papagayo was absolutely amazing! The staff was incredibly friendly and welcoming throughout our stay. Special thanks to Melody and Gabriel, who took great care of us during dinner and always kept the drinks flowing with a smile. Five stars to the chef for the incredible variety of food offered every day — every bite was delicious! Overall, the entire hospitality staff that catered to us was awesome and made our trip truly unforgettable. While the hotel does not offer nightlife or entertainment, we visited Coco Beach, which is about 25 minutes away, where there were several great restaurants and live musical entertainment. I highly recommend checking it out!"