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Hotel Las Palmas

3.0 star property
Colorful retreat offers a refreshing outdoor pool experience, delicious local breakfast cuisine, and easy access to Artecampo's cultural treasures

Choose dates to view prices

Hotel Las Palmas welcomes travelers with vibrant colors and lush gardens. Guests can cool off in the outdoor pool, relax at the poolside bar, and enjoy local cuisine for breakfast. The property offers in-room WiFi, tour assistance, and convenient luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Suite

Suite | View from room

Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Triple Room, 1 Bedroom, Refrigerator, City View

Family Triple Room, 1 Bedroom, Refrigerator, City View | Minibar, in-room safe, desk, free WiFi

Family Triple Room, 1 Bedroom, Refrigerator, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Honeymoon Double Room, 1 King Bed

Honeymoon Double Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Honeymoon Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Santa Cruz, Hotel Las Palmas is in the city center and near the airport. Cine Center and Sacred Art Museum are cultural highlights, and travelers looking to shop may want to visit Artecampo and Ventura Mall. Check out an event or a game at Ramon Tahuichi Aguilera Stadium, and consider making time for Santa Cruz Zoo, a top attraction not to be missed. Visit our Santa Cruz travel guide
Map
Santa Cruz, Av. El Trompillo, 604

What's nearby

  • Plaza 24 de Septiembre which includes heritage architecture and heritage elements as well as a large group of people
    Plaza 24 de Septiembre
    9 min drive - 4.5 km
  • Cine Center
    6 min walk - 0.6 km
  • Ramon Tahuichi Aguilera Stadium
    6 min walk - 0.6 km
  • Blacutt Square
    10 min walk - 0.9 km
  • Artecampo
    16 min walk - 1.4 km

Getting around

  • Santa Cruz de la Sierra Station
    10 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    37 min drive

Restaurants

  • Shinko Shushi
    11 min walk
  • CHESE BURGER SANTA
    4 min walk
  • Telepizza
    9 min walk
  • El Chacarero Camba
    4 min walk
  • La Fábrica BiancaFlor - Av. Velarde
    9 min walk

About this property

Hotel Las Palmas

Hotel near Cine Center
Located close to Ramon Tahuichi Aguilera Stadium and Artecampo, Hotel Las Palmas provides free breakfast (local cuisine), a poolside bar, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An area shuttle, express check-in, and a computer station
  • A TV in the lobby, a front-desk safe, and ATM/banking services
Room features
All guestrooms at Hotel Las Palmas include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 13%
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Las Palmas Santa Cruz
Las Palmas Santa Cruz
Hotel Las Palmas Hotel
Hotel Las Palmas Santa Cruz
Hotel Las Palmas Hotel Santa Cruz

Frequently asked questions

Does Hotel Las Palmas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Las Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Las Palmas?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Las Palmas?

Check-out is at noon.

Where is Hotel Las Palmas located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of Cine Center and Ramon Tahuichi Aguilera Stadium. Artecampo and Sacred Art Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Las Palmas Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

Reviews

Verified

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta cerrado hace 2 años‼️
Verified

2/10 Terrible

Roberto

Hotel cerrado

El hotel ya no presta servicios, no se porqué siguen habilitados en la pagina, si no hay atención. Tuve que improvisar en otro hotel
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

FRIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iit was an awful experience for,me to take a taxi cab and arrive to a hotel that was closed. I am so glad I didn't pay in advance.. Hotels.com should be sure that the hotels are open to advertise them. I should request compensation for my expenses and the frustration I had when at 10 pm I had no place to arrive. AWFUL EXPERIENCE!!!!
Stayed 4 nights in Oct 2020
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
No es de la categoria que dice ser, no llega a un dos estrellas
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Buena ubicación, servicios acordes al segmento en que se ofrece y muy buena atención del personal
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit old. But they were great to accommodate me and my girlfriend at last minute. Basic amenities, ideal for a quick stay over. Thank you
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La limpieza muy buena

Lo que más me encanta encanta del hotel es la limpieza, el lugar es céntrico, comodidad y el personal que tiene son amables y atentos.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, the staff are nice too and the food for breakfast have a lot of selection. I will get this hotel again when i come to Santa Cruz. My only concern is there's a little in the bathroom that needs to be fixed. Overall, our stay here here was comfortable.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuvimos una felz estadia

Nuestra estadia en el Hotel las Palmas fue placentera, un hotel muy limpio, el desayuno muy rico y variado, y en general todo el personal muy gentil y atento.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpeza e conforto!

Muito limpo. Funcionarios muito atenciosos. Muito bom restaurante. Um pouquinho afastado do centro, o que sugere uma coa caminhada para conhecer a cidade.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. enjoyed my stay very much snd very reasonable
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

ERWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

La verdad muy limpio ordenado y el desayuno estaba muy rico . El servicio es muy ágil .
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel las palmas

Exelente Hotel,Exelente atencion
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Regianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom com alguns inconvenientes....

Estadia excelente, quarto de tamanho bom, boas acomodações, limpo, funcionários atenciosos e simpáticos. Inconvenientes... banheiro com banheira, não existe opção de somente chuveiro, acesso aos quartos por escadas, não há elevador, dificultando locomoção de pessoas idosas ou com deficiências. Lamentável que meu filho esqueceu o celular no hotel e não foi encontrado por nenhum funcionário, inacreditável.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 6 nights and it was great. The location is central and it is easy to get around from there.
Stayed 6 nights in Dec 2017
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 13 nights in Dec 2017
Verified

8/10 Good

Héctor Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado. Limpo. Equipe simpática. Muito bom
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I've stayed at this hotel a few times previously and everything was always wonderful. On this occasion the hotel was not able to respect my reservation through Expedia and told me they were all booked. I was left to find an available hotel in the middle of the night during the busiest time of the year for them. Luckily I found a hotel. Not impressed by the Hotel Las Palmas handled a repeat customer.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

America Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei.

Um ótimo atendimento, eles são muito educados e atencioso. A comida é boa, as acomodações são boas e os funcionários são bem legais.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável e bem localizado, café da manhã variado e ambiente agradável.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff was very friendly and helpful. Only problem I had was my room was close to a gas station at the corner of the property. One night I was kept awake due to someone playing loud music.
Verified

8/10 Good

Jorge Luis

Liked: Staff & service, property conditions & facilities, room comfort

the hotel location is nice to other places

I was greatly surpised of the good comfort and facilities provided by the hotel. the breakfast is excellent, although the restaurant has not a good selection or options for lunch or dinner. I stayed 8 days and enjoyed every day of my stay.
Verified

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Clean and quiet hotel. there is no elevator, but that was not a problem for us.