2/10 (非常に不満)
Joshua
家族旅行
2025 年 11 月 25 日
気になった点 : 清潔度、施設のコンディションと設備
The key card machine was broken, so we did not get room keys. The bed was full of food crumbs. The floor had food crumbs swept under the desk, and there was toothpaste all over the sink. We packed up our things within an hour and left after asking the front desk for a refund due to the room being completely filthy. The front desk said he would complete the refund process through Expedia and refused to give me a refund or receipt. I called approximately 4 hours after leaving and spoke with the front desk, and he said the room was clean and that he would not issue a refund. As I was asking to speak with his boss or the manager, the front desk hung up on me. This was a completely unsatisfactory result, and I will never book with Comfort Inn again. I would give this 0 Stars if that were an option. I would advise people not to stay at this hotel
Joshua
2025 年 11 月に 1 泊滞在
