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Sepilok Nature Resort

3.0 star property
Travelers discover a peaceful retreat surrounded by verdant gardens where delicious meals await and helpful staff arrange tours of the surrounding rainforest

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At Sepilok Nature Resort, visitors enjoy lush gardens creating a peaceful escape from everyday stress. The resort serves cooked-to-order breakfast each morning, and its deli offers quick bites all day. Guests love relaxing on the expansive terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

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View all photos for Chalet, Resort View

Chalet, Resort View | In-room safe, desk

Chalet, Resort View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
In-room safe
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Map
90000, Sabah, Sandakan, KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh

What's nearby

  • Borneo Sun Bear Conservation Centre - 6 min walk - 0.6 km
  • Sepilok Orangutan Rehabilitation Centre - 8 min walk - 0.7 km
  • Rainforest Discovery Centre - 2 min drive - 1.5 km
  • Sandakan Harbour Mall - 29 min drive - 29.5 km
  • Labuk Bay Proboscis Monkey Sanctuary - 33 min drive - 32.0 km

Getting around

  • Sandakan (SDK) - 24 min drive

Restaurants

  • ‪Kedai Kopi Hwa Kee - ‬17 min drive
  • ‪Sepilok banana cafe - ‬6 min walk
  • ‪Kafeteria Sepilok - ‬4 min walk
  • ‪Gum-Gum - ‬5 min drive
  • ‪The Lake Bistro Bar - ‬1 min walk

About this property

Sepilok Nature Resort

Property highlights
At Sepilok Nature Resort, you can look forward to a terrace, a garden, and a restaurant. In addition to a snack bar/deli, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and concierge services
Room features
All guestrooms at Sepilok Nature Resort have comforts such as air conditioning, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

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Sepilok Forest Edge Resort
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  • Free WiFi
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Sepilok Forest Edge Resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Built in 1986
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 40 for adults and MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sepilok Nature Resort Sandakan
Sepilok Nature Resort
Sepilok Nature Sandakan
Sepilok Nature
Sepilok Nature Resort Hotel
Sepilok Nature Resort Sandakan
Sepilok Nature Resort Hotel Sandakan

Frequently asked questions

Is Sepilok Nature Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sepilok Nature Resort?

Check-in begins at 2:00 PM.

What time is check-out at Sepilok Nature Resort?

Check-out is at noon.

Does Sepilok Nature Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sepilok Nature Resort located?

Situated in Sandakan, this hotel is within a 10-minute walk of Sepilok Orangutan Rehabilitation Centre and Borneo Sun Bear Conservation Centre. Rainforest Discovery Centre is 1.2 mi (1.9 km) away.

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Reviews

Sepilok Nature Resort Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 162 out of 212 reviews
Rating 8 - Good. 41 out of 212 reviews
Rating 6 - Okay. 6 out of 212 reviews
Rating 4 - Poor. 1 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

Reviews

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autentisk hotel i junglen

Virkelig dejligt hotel med god service, god mad og ikke mindst fantastisk beliggenhed lige op af Sepilok Orangutang Rehabilitation Centre og regnskoven.
Stayed 2 nights in Jan 2020

6/10 Okay

Hippo, 日本

Liked: Cleanliness
Disliked: Staff & service
発熱を伝えたが、特に何の応対もなかったのが残念だった。ホスピタリティの中でも、弱っている客への対応が何かしらこのクラスのホテルにはあってほしい。
Stayed 1 night in Dec 2019

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish we planned to stay longer

I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Bobby, Edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.
Stayed 2 nights in Nov 2019

8/10 Good

NG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジャングルの中にあるホテルという感じが素敵でした。 ホットシャワーがもう少し出れば…
Stayed 1 night in Nov 2019

10/10 Excellent

Greg, Leicester, U.K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved that itwas close to the sanctuary would likefood and drink available a bit later
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning grounds!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities

Hôtel bien situé pour voir les singes à pied

Hôtel dans un jardin très nature avec son lac. Très bien situé pour voir les singes. Le restaurant est bien et le personnel sympa. La propreté de la chambre n’est pas au rendez-vous (poussière et toiles d’araignées sous le lit...)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.
Stayed 6 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in beautiful surroundings

SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and each room felt secluded from the next
Stayed 5 nights in Jun 2019

6/10 Okay

eizo

Disliked: Staff & service

残念なサービス対応

チェックインしてから部屋までそこそこ歩いて行くが、バトラーは一切荷物を持たないという始末。部屋に入っても、シャワー温水器の使い方やその他の説明は一切無く立ち去った。極めつけは夜中にエアコンが寒くて消そうとしたら電池切れで作動せず電話も繋がらず外は真っ暗で出られず朝まで寒くて寝られずおまけに風邪をひいてしまった！四つ星クラスでこのレベルの対応は驚きです！ ジャングルの中のコテージで雰囲気はとても良いので大変残念である。 今後滞在を検討している方の為の体験談と感想として書きますが、hotels.comは悪い口コミは意図的に載せないので書いても意味が無いかもしれないがやはり証拠としての意味もあるので書きます。真実の口コミとして是非とも載せて頂く事を強く希望します！
Stayed 1 night in Apr 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little resort.

Lovely little resort right next to the Orangutan and Sun Bear Sanctuaries. We also walked to The Rainforest Discovery Centre, but it was a bit of a hike! The staff here were friendly and helpful. Our room was basic but had everything we needed. Had lunch at one of the nearby hotels and it wasn't nearly as nice as Sepilok Nature Resort!! Would highly recommend a stay here.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Loved the chalets, the resort was a fab location and complete heaven of tranquility. Food ok , most staff ok although you are made to feel uncomfortable or even unwelcome if you try and use the restaurant/ bar after 9pm. Staff hovering over you to hurry you up and the shutters are down most nights before 10.!that was only only spoiler in an otherwise fabulous 4 night stay
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique little resort, with the feeling of being in the jungle. We stayed here for one night and truly lived the atmosphere. The day tour to Labauk Bay, organized by the front reception, was amazing. I’d highly recommend this place for a stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely chalets, comfortable beds and nice surroundings. Great location
Stayed 2 nights in Mar 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sademetsän keidas

Viihtyisä viidakkohotelli , hyvä sijainti huomioiden lähellä olevat orankien kuntoutuskeskus ja sademetsäkeskus . Tilavat bungalowit , siisti puupinnat kauttaaltaan , erityisbonuksena riippumatto kuistilla. Ravintolatila avara , lammen äärellä , ympäristö kauttaaltaan veherää sademetsää. Illalla järjestetty kävelyretki sademetsään tosi mielenkiintoinen , hyvin opastettu. Muitakin retkiä tilattavissa mutta läheisiin kohteisiin voi mennä omatoimisesti. Ruokailtiin hotellin ravintolassa , kaikki annokset alle 6 € luokkaa , hyvää ruokaa. Olut ja muu alkoholihan Malesiassa on arvokasta , lähes Suomen hinnoissa. Lähellä muutama muu resortti joissa ravintolapalveluita mutta muuten ympärisössä ei palveluita. Tänne kannattaa tulla rentoutumaan muutamaksi päiväksi ja nauttimaan luonnon äänistä, lämmöstä ja rauhallisuudesta. Henkilökunta ystävällistä ja avuliasta. Wifi vain yleisissä tiloissa, ei mikään supernopea.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic resort hotel! The setting is unbelievably beautiful. Gorgeous chalet accommodation. Great location. Very friendly & helpful staff. Good food. Thanks for the fantastic two nights we spent with you!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place. I absolutely loved it. The rooms are big and clean and the restaurant is very good and also a very nice cozy place to relax in the evening. Staff is very helpful and friendly. I strongly recommend it. And it’s just a 5 minutes walk to the Oran outang rehabilitation center.
Stayed 1 night in Mar 2019