The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Grace
2024 年 1 月に 4 泊滞在
2/10 (非常に不満)
Pedro
2023 年 12 月 31 日
When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full.
Terrible service.
Pedro
2023 年 12 月に 1 泊滞在
2/10 (非常に不満)
Lois Kim
2023 年 8 月 14 日
Lois Kim
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2023 年 7 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ellos no van a honrar una reservación.
Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
宿泊されたお客様
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
Joseph
家族旅行
2023 年 7 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Joseph
2023 年 7 月に 1 泊滞在
8/10 (良い)
Eric
2023 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value
Good . Very nice staff . Only the WiFi was not working well upstairs
Eric
2023 年 5 月に 1 泊滞在
4/10 (不満)
Ella
2023 年 4 月 20 日
Ella
2023 年 4 月に 3 泊滞在
4/10 (不満)
Leah
2023 年 4 月 12 日
気になった点 : スタッフとサービス、設備とサービス
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase.
So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here.
Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them.
The restaurant was nice and the view from the roof was lovely.