2/10 (非常に不満)
Al
カップルで旅行
2024 年 4 月 5 日
気になった点 : 施設のコンディションと設備
We were harassed during our stay at this property by Ali’s “brother”. He yelled at my partner that no guests were allowed, though we booked the room for the two of us. I spoke with Ali on the matter when he knocked on our door at 11:05am about checking out, a day early at that. I informed him we were booked another day and complained to him about his brother. His response was “I’m sorry, He doesn’t know the rules”. When we complained about the construction work outside our window he said, “I’ve been in Miami the last few days, I told them not to work early”. We had been there 5 days at this point and EVERY morning construction noise rang out starting in the 6 or 7am hours. Now the unidentified brother who “didn’t know the rules” checked me in and gave me the key so why is he in charge if he “Doesn’t know the rules”. The gate “securing” the property was often open and to unlock it one simply had to reach their hand in the gate and unlock the deadbolt. Felt unsafe, noisy, and the portion that looks like a stove is simply where the gas for the stove is held. Lackluster cutlery and dishes. The ONLY redeeming qualities are the view from the roof and the lovely attendant Miriam who did her best everyday and always had a smile/kind words to share.
Al
2024 年 2 月に 7 泊滞在