The condo itself has little flaws, one of which was the shower head in the second bathroom. The kitchen is well stocked with everything one needs to cook full meals. There are plenty of towels for use indoors and I saw a couple beach towels in the bathroom. The second bedroom has no television. The master bath had the best shower head that sprayed like a firehouse and the water was hot! The beds were comfortable.
The area is quiet and safe. The sunrise is spectacular from the outdoor seating, the end of the dock or a nice walk along the water. Depending on where you go on a tour you can be picked up right at the dock easily! It takes around an hour to drive your bumpy little rented golf cart to secret beach and if you want to relax there I highly recommend sunset palace. It was very mellow with few people and super staff. And the water is calm and shallow. It takes around 20 minute ride to get into the thick of San Pedro. And the best 2 minute walk is around the corner to Black Orchid restaurant! And the grounds keeper Roger is awesome! He helped us book our tours, suggested great places to eat, and was just an overall joy to talk with. He should be hired by the owner of the condo to manage it.
We did have a few reasons for not giving full 5 stars. The communication from the management company was less than stellar on numerous occasions. I sent flight info and received another email asking for flight info. I emailed to confirm that someone was picking us up at the airport and the tone of the response felt like I was bothering someone. The taxi driver that picked us up at the airport and dropped us off assisted with the luggage, handed us the keys and left. There are no written instructions for the condo that we could locate. No instructions for where to put trash out, recycling habits of the Caye adjusting the thermostat when we were cold, etc…They did not send the taxi driver with the laundry key and he had to deliver it another day. We arrived back at the condo one day and the door was open. There was a woman inside cleaning but we were given no notification that the cleaning would even take place nor when it would happen. That doesn’t make people feel the safest and had we known we could have been prepared. The washing machine works well but whomever uses it regularly doesn’t leave it open to dry out because there was mold and stagnant water in and around the fabric softener opening like it is clogged.
