Balmoral Suites, nestled near Morazan Park, offers a rejuvenated retreat. Savor local cuisine at EL PATIO DEL BALMORAL or grab a coffee from one of the 2 cafes on site and connect to WiFi in your room. With dry cleaning services, luggage storage, designer stores nearby National Theater and Jade Museum are within reach.
Reviews
7.47.4 out of 10
Good
Popular amenities
Breakfast included
Pet friendly
Parking included
Free WiFi
Restaurant
Air conditioning
The current price is ¥20,901
¥20,901
¥23,618 total
includes taxes & fees
May 21 - May 22
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Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Balmoral Suites pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Balmoral Suites?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Balmoral Suites on May 21, 2026 start from ¥20,901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Balmoral Suites?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Balmoral Suites?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Balmoral Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.
Where is Balmoral Suites located?
Located in Catedral, this hotel is steps from Morazan Park and National Theater of Costa Rica. Jade Museum and National Park are also within 10 minutes. San Jose Procuradiria Museum Station is 7 minutes by foot and San Jose Atlantic Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.6
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 17 out of 43 reviews
10 - Excellent
17
Rating 8 - Good. 10 out of 43 reviews
8 - Good
10
Rating 6 - Okay. 7 out of 43 reviews
6 - Okay
7
Rating 4 - Poor. 2 out of 43 reviews
4 - Poor
2
Rating 2 - Terrible. 7 out of 43 reviews
2 - Terrible
7
Reviews
Verified
10/10 Excellent
Gina
Jan 17, 2026
Liked: Cleanliness, staff & service, amenities
Staff did everything possible to make sure we were taken care of and comfortable.
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Susan
Stayed 1 night in Mar 2025
Verified
6/10 Okay
Raymond
Nov 29, 2024
Rooomd are clean, but the breakfast sucked
Raymond
Stayed 2 nights in Nov 2024
Verified
4/10 Poor
Daniel
Jan 12, 2025
Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots.
Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Everything was great, however a bar was advertised but the bar was only open for special occasions. We had a junior suite with 2 bedrooms. A suite implies a “sitting area” but the room was just a bathroom, hallway and 2 bedrooms. Nowhere to “hang out”. The parking was really nice and easy to get your car whenever you needed it.
Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really?
G
Stayed 2 nights in Aug 2018
Verified
4/10 Poor
James Brian
Dec 10, 2022
Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
James Brian
Stayed 8 nights in Dec 2022
Verified
2/10 Terrible
Ruth
Feb 27, 2026
Disliked: Amenities
They overcharged me and when I tried to resolve, they kept writing my card details and email down saying the accountant will process it at checkout. At checkout February 1, they did the same thing and said I should receive it on the following Tuesday, February 3. I never received my refund. I sent them a WhatsApp text on February 11 and till today they never responded nor gave me my refund of $118.52.
Ruth
Stayed 3 nights in Jan 2026
Verified
6/10 Okay
OTTO
Apr 9, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En si la ubicación del hotel no fue de mi agrado.
Pocas opciones del desayuno-muy limitado el servicio
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage .
The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!