施設の敷地

ゾエトリー カーサ デル マール ロス カボス - オールインクルーシブの口コミ

4.5 out of 5
ゾエトリー カーサ デル マール ロス カボス - オールインクルーシブ
Carretera Transpeninsular KM 19.5, Los Cabos, San José del Cabo, BCS

口コミ

9.4

最高に素晴らしい

評価 10 - 115 件の口コミ中 91 件が非常に良い" "
評価 8 - 115 件の口コミ中 14 件が良い" "
評価 6 - 115 件の口コミ中 7 件が普通" "
評価 4 - 115 件の口コミ中 3 件が不満" "
評価 2 - 115 件の口コミ中 0 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

Eugenio、Juarez

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The SPA was the best experience did
2024 年 5 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Eugenio,We are delighted you enjoyed your stay, particularly the Spa service.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Jeff Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is beautiful and the staff was amazing.
2024 年 2 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your recommendation of the Resort, we would be glad to welcome you again soon!Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Breanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is such a beautiful property with such lovely service and facilities. The food was 5 star - lots of healthy options which did not compromise on taste! We will be back!
2024 年 4 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Breanne,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Donald

2024 年 4 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 5 月 11 日)
Appreciable Donald,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing beautiful quiet place to a relax getaway.
2024 年 3 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Claudia,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were thoroughly impressed with our stay here. We have stayed at “better rated”(just on Expedia) properties in Cabo and the Zoëtry was by far better for us. Our top qualities were heated pools and a hot tub (we always go early in the year and it can still be chilly so this was incredible!). We loved the activities offered and made it so nice to just stay on the resort. They have two onsite restaurants and this is limited considering other resorts have 4-6, however, the variety and changing of menus each night was phenomenal. I had such a unique selection and after 6 days I still hadn’t had everything they have to offer! Also the quality and presentation of food was amazing. Service from all the staff was fantastic, they were prompt and made sure all of our needs were catered to immediately.
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Emily,Thank you for your amazing review of your recent stay at Zoëtry Casa del Mar Los Cabos. We are thrilled to hear that you had a fantastic experience with us. From our friendly staff to our outstanding food offerings, we are delighted that you found our resort top-notch. We appreciate your kind words and look forward to welcoming you back soon for another exceptional stay.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Maximilian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my second staying here and I’m a huge fan, the service is always excellent, the accommodations are great, the pools and view of the ocean are mesmerizing. For an, “all-inclusive” the food and drinks are on point. The staff is friendly and the people who stay they always seem to be super friendly as well. It’s not a crazy spring break type of vibe if you’re looking for that, but I’m not, I prefer some R&R in the sun and enjoy that aspect of a smaller boutique hotel. My only slight knock is that the WiFi in some locations can be hit or miss, but I’m on vacation, so it’s not a career ender.
2024 年 4 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Maximilian,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we could exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we hope to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Annie Christine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Manicured property with the most friendly staff. Beautiful views. Clean rooms. We had a wonderful stay!
2024 年 3 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Annie Christine,Thank you for your stay at Zoëtry Casa del Mar Los Cabos. We are delighted that we exceeded your expectations. Our teams were helpful and pleasant, ensuring a seamless experience. We're honored to have contributed to your incredible Cabo getaway. We hope to welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Justin S、GRESHAM

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was AMAZING! Epic weeklong stay. Highly recoommended
2024 年 1 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Thank you for choosing Zoëtry Casa del Mar Los Cabos for your stay and for the kind words about your experience.We look forward to welcoming you back for more magical moments!kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Christina

2024 年 3 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 29 日)
Appreciable Guest,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 (良い)

David、Enfield

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Absolutely gorgeous and beautiful location.
2024 年 3 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello David,Thank you for your feedback.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Jeremy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay. Would definitely recommend
2024 年 3 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jeremy,Thank you so much for your recommendation of the Resort, we would be glad to welcome you again very soon!Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

6/10 (普通)

Sheila

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2024 年 3 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear,Thank you for sharing your vacation rating experience.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Kind regards,Social Media Coordinator & e-Concierge

10/10 (非常に良い)

Eliran、Roseburg

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to relax! We will definitely go back there soon !
2024 年 3 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Eliran,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Dorelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Dorelly,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Samuel,Thank you for taking the time to share your rating of your stay with us.We hope you allow us the opportunity to provide you with another memorable experience such as this one.Sunny regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Leonard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small boutique…ish feeling
2024 年 2 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Leonard,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Mark Lawrence

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was amazing. The staff were so kind and helpful and spoiled us. They were the best part and of our stay ,which when you consider the room, fabulous property, views and food that says a lot!!!
2024 年 2 月に 2 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Mark Lawrence,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

6/10 (普通)

Felipe

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Bad food, disorganized food orders, really mediocre on the food and restaurant service
2024 年 2 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Felipe,We want to start by thanking you for allowing us to be part of your vacation and for taking the time to share your opinion about your experience.It is with great sadness that we learn of an overall disappointing experience, we sincerely regret that we did not fulfill your expectations during your visit. However, we value our guests’ opinions since they let us know how you perceive our resort, clearly show us what we need to maintain, and show us those areas where we still need to keep improving.Despite these inconveniences, we hope to have the opportunity to welcome you back soon and make a difference in your stay.Cordially,Social Media Coordinator & e-Concierge

8/10 (良い)

Benjamin

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Zoetry in early spring
The resort was beautiful and it is right on the beach where you can walk right out and touch the ocean. You can’t get in the ocean, but that was OK for us. It is a small resort and traveling there in January means that the hotel is half full or less which made for a non-crowded pool and easy to access restaurants. The food was good but service was very hit or miss. One morning at breakfast was fantastic and then we would move to the pool, and nobody would help us at all. We had to go to the bar to get drinks which is fine, but you would expect more from a full service all inclusive. The next day there was no service at all, even though there were employees standing around. Things could have been much better for what we paid, but all in all, overall it was passable. We were pleased to see higher tier liquors as part of the inclusive package. The main standout of the resort was room service. We ordered quite a few things that were not on the menu, and they accommodated us without an issue and the teammates delivering the food did a great job every time. We leaned towards ordering room service, rather than going to the restaurants the majority of the time.
2024 年 1 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Benjamin,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. It has been our pleasure to host you.We can assure you we will share your review with the corresponding department to take action in this regard.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed at this lovely property on a medical trip with my youngest son 27 who was my medical chaperone… we enjoyed this beautiful special property together … the food was wonderful, the ambience was beautiful. The ocean was spectacular and the staff couldn’t be more lovely We especially loved our room service every morning. The warmest welcome was every time we saw the concierge or front desk people when they saw us in the lobby they would say ‘Welcome Home’ !!!
2023 年 12 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Stephanie,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we were able to exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Robert

2024 年 1 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Robert,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Braeden

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service was excellent. Didn’t feel like a VIP when it came to our $200 resort fee credit. Made it very difficult to use and I didn’t use it. Which is sad
2024 年 1 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Braeden,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. It has been our pleasure to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. We can assure you we will consider your suggestions and share them with the corresponding department. Therefore, we sincerely hope to have the opportunity to welcome you back to our resort, your home away from home. Kind Regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Maggie

2023 年 12 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you Maggie.

10/10 (非常に良い)

Bridget

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 5 日)
Thank you

10/10 (非常に良い)

erick eduardo flores

2023 年 12 月に 1 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 22 日)
Appreciable erick eduardo flores ,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

DONALD、Monroe

2023 年 12 月に 2 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 1 月 2 日)
Appreciable Donald,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is great if you are looking for a quiet time. It feels very boutique compared to the oher massive resorts in Cabo which is exactly what I wanted. It's ideal to go with a partner or a friend, or if you go alone, understand there won't be much socializing as it is super quiet. I really enjoyed it. Very peaceful. The staff is very friendly and attentive. If you like to swim in the ocean, this property is great because in most of the beaches in Cabo you can't get into the water but this propertu is a 10min walking distance from the Hilton Beach (which you can swim) and a 5 min Uber ride from Chileno, Santa Maria, and Palmilla, which you can also swim. Otherwise the pools in the property are really nice. Overall I would recommend and go back.
2023 年 12 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Carlos ,Thank you for choosing Zoëtry Casa del Mar Los Cabos for your getaway. We are happy you had a great experience and thoroughly enjoyed the relaxing atmosphere, genuine service, and the property's beauty. Our resort is truly an exceptional place to visit for a vacation with so many wonderful offerings and colleagues to take care of our guests. We look forward to welcoming you back soon for more lasting memories.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Stephen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2024 年 2 月 6 日)
Appreciable Stephen,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Nelofar

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wow, what a beautiful place to stay at I’m glad it’s not too crowded. It was very clean. Great staff, good food we loved it and will come back.
2023 年 11 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Nelofar,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 (良い)

gordon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely gorgeous view of the ocean ! Very welcoming staff and always happy to help. Arrival gifts of fruits candies and bottle of mezcal was very nice. The beach was beautiful and nice to walk along. The only downside side was the quality of the food which could use huge improvements. All meals were mediocre at best.
2023 年 11 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear gordon, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is essential and that we will consider your comments since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an exceptional property with excellent service. Everything was well appointed and staff are so professional and lovely. We will be back!
2023 年 11 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Michelle,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Ernst

2023 年 11 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Ernst,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

William

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place with good food
2023 年 11 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear William.We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Zoetry is such an amazing property and probably the best all inclusive we have ever been to. We went for our 10 year wedding anniversary and actually got married there 10 years ago. The hotel is just as nice now as it was then. Highly recommend!
2023 年 11 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Heather,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Laura

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very attentive staff and a beautiful property. Great food and drinks poolside. It's a small property, so much quieter than the bigger resorts.
2023 年 11 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Laura,Thank you for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Casa del Mar Los Cabos. It’s a pleasure reading that you have had an excellent experience and have enjoyed all the details we take pride in offering our guests.We would certainly be glad to have you back for another wonderful stay.Cordially yours!Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Kristina、Newcastle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 6 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 1 日)
Appreciable,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

David Christopher Fernandez

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Relaxing peaceful and beautiful! The staff makes you feel like royalty. We had a couple of problems with our hot tub and then in room pool not working but they were able to fix the problem. Food is amazing though I do wish there was a little more variety. The beach is not swimmable but it is so beautiful and there are no crowds. They will serve you right on the beach. The pools are wonderful. The hotel and property are extremely safe and clean. Dont go here if you want a party or to be noisy or have kids. This is a place for adults that want to enjoy drinking quietly by the pool
2023 年 10 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear David Christopher Fernandez ,We would like to thank you for selecting Zoëtry Casa del Mar Los Cabos as your host on your recent gateway to this extraordinary destination. It was a pleasure hosting you.We are happy to read that you enjoyed your stay and were satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. Furthermore, we highly appreciate your feedback, which gives our future guests a great point of reference. Please be assured that we have shared all your kind remarks with our team.Thank you very much for your recommendation, we look forward to having the pleasure of welcoming you back home soon.Kind regards, Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Karla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I liked the view and the anesthetics of the property. The staff was really helpful and catered to our needs. We did have a few issues with the room we were given. The screen on the patio was missing, the toilet paper holder was hanging and our phone did not work. But like I said the staff handled it for us. Kevin upgraded the room for us with an even better view of the ocean. The food could have been better maybe more authentic. I just wanted a taco and was not able to get one because they didn't have them. I would visit again.
2023 年 10 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Karla, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is very important and that we will take your comments into consideration since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back.Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

MERCEDES

2023 年 10 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 11 月 6 日)
Appreciable Mercedes,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

JESSICA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
EXCEPTE HOTEL PARA DESCANSAR CON TU PAREJA
2023 年 9 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 22 日)
Estimada Jessica,Reciba un cordial saludo de parte de la familia Zoëtry Casa del Mar Los Cabos.Agradecemos tomarse el tiempo para compartir sus comentarios con nosotros a través de nuestra cuenta de Expedia.Esperamos darle la bienvenida nuevamente en un futuro cercano y brindarle otra experiencia increíble.Atentamente,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 (良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The quality of room service food was not good, wished the pool bar was not under construction and for the pool to be cooler. Otherwise: loved everything else. The sunset cruise excursion ended disappointingly.
2023 年 9 月に 4 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Steven,We appreciate you have taken the time to write a review about your stay with us.Regarding your comments, we regret to know that you had some unexpected circumstances that do not represent our brand standards.Please be certain that we have taken your feedback seriously and we will work in our opportunity areas to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Cordially,Social Media Coordinator & e-Concierge

10/10 (非常に良い)

michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service in general, best hotel !!
2023 年 9 月に 1 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 8 日)
Appreciable michelle ,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Deborah Elaine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was great. Clean facility and helpful staff. We would go again.
2023 年 8 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Deborah Elaine,Thank you for staying at Zoëtry Casa del Mar Los Cabos and sharing your kind sentiments. We are pleased that the team extended excellent customer service with a smile. We appreciate your recommendations, and we look forward to hosting you again at our wellness haven.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Frim the time that we arrived until we departed our 5 day stay was short of amazing. The staff was very attentive and friendly. Our pool waiter made sure he knew our names and needs. Housekeeping kept our room crystal clean. The food in the Saltwater Restaurant was amazing. We had dinner on the beach and there are no words that can describe that experience other than spectacular....we had lobster that melted in our mouths. The bellmen made sure you felt welcomed at all times. I appreciate the front desk staffer for suggesting an upgrade. I love Zoetry.
2023 年 8 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Linda,We are delighted to know that you had an enjoyable stay. Thank you for the kind words about Zoëtry Casa del Mar Los Cabos and the service provided.Our colleagues are certainly known as genuinely caring and focused on making our guests happy and ensuring that all our guests leave with beautiful vacation memories.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Stephan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay at Zoe. We definitely will be back!
2023 年 8 月に 5 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Stephan,Thank you for taking the time to share your sincere comments regarding your last stay with us. It has been our pleasure to host you and offer you a very warm and efficient service Zoëtry Casa del Mar Los Cabos. We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Nathan

2023 年 8 月に 2 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Nathan.It has been our pleasure to host you and offer you a very warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 (良い)

Pamela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small and private.
2023 年 8 月に 7 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Pamela,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Mike、Ontario

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Went to Cabo for an anniversary getaway. First time staying at Zoetry and definitely will come back. Javier at concierge made our trip more romantic by decorating our room. Booked all inclusive option and all food and service was excellent. Thank you for making our trip special!!!
2023 年 8 月に 2 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Mike,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 (非常に良い)

Claudia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buen hotel
2023 年 8 月に 3 泊滞在
Social Media Coordinator & e-Conciergeからの返信 (投稿日 : 2023 年 8 月 16 日)
Estimado Claudia,Gracias por tomarse el tiempo para dejar sus amables observaciones después de su reciente visita a Zoëtry Casa del Mar Los Cabos.Sin duda, sería un placer tenerle de regreso para otra maravillosa visita.¡Cordialmente!Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos