サン ヘロニモ ホテル

「Very professionals and attentive staff!」

「I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all. I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card. Reception of this hotel said they will check the situation. Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all. Seems like this hotel...

「シャワーがぬるくて寒かった。」

「Lots of hot water in the sink. Barely warm in the shower. Sink drains slow.」

「I have to be changed 3 times due to inconveniente in the rooms. The first one was dirty and a lot of noise for constructions outside. The second one had problems with the WiFi and air conditioned and in the third one, water was coming out of the shower and the drain was not working properly. Poor breakfast.」

「場所が不便（わかりずらい）。　ホテルのロビーのスタッフは皆不愛想。」

「Nice」

「Booked this stay very last-minute and had such a pleasant experience! The staff were incredibly friendly and welcoming, even though I arrived almost in the middle of the night. They were also very responsive and communicative on WhatsApp, which I really appreciated. The location can be a little tricky to find since the sign isn’t very visible, but the neighborhood is helpful. It’s also only walkable distance to the plaza and the bus terminal, which is a big plus. Overall, a great stay and I’d...

「Very nice」

「Excelente servicio y hospitalidad」