This is our 5th time staying at this hotel. It is a very convenient location in San Francisco to get to lots of different theaters, restaurants, bars, etc, but it generally seems a little bit safer and quieter than the heart of the Tenderloin. The hotel has some great history, the rooms all have lots of character, but are very clean and beds are comfy. Staff is excellent - helpful and friendly, all of them, from front desk to housekeeping. There is a free breakfast of good pastries and fruit in the morning, and a very nice restaurant attached - your stay includes a free glass of wine during happy hour.