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Park Pointe Hotel

2.0 star property
Travelers gather around the inviting lobby fireplace or enjoy outdoor cooking at the barbecue grills, while multilingual staff ensures a comfortable, memorable stay

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Located near Cow Palace, Park Pointe Hotel welcomes guests with a warm lobby and cozy fireplace. Visitors enjoy WiFi, barbecue grills, luggage storage, and vending machines. Previous guests consistently praise the helpful multilingual staff.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
Desk chair
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
Desk chair
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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￥21,310 total
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About the neighborhood

Located in South San Francisco, Park Pointe Hotel is near a train station. The area's natural beauty can be seen at Twin Peaks and Golden Gate Park, while CuriOdyssey and San Francisco Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Cow Palace. Spend some time exploring the area's activities, including golfing.
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Map
94080, CA, South San Francisco, 245 S Airport Blvd

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • K1 Speed San Francisco - 13 min walk - 1.1 km
  • SFO Museum - 2 min drive - 2.5 km
  • The Shops at Tanforan - 2 min drive - 3.3 km
  • San Francisco Baking Institute - 4 min drive - 2.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Denny's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Park Pointe Hotel

Hotel near Cow Palace
Located close to CuriOdyssey, Park Pointe Hotel provides a fireplace in the lobby. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Barbecue grills, ATM/banking services, and a vending machine
  • Multilingual staff, a 24-hour front desk, and luggage storage
Room features
All 217 rooms feature comforts such as air conditioning, as well as amenities like desk chairs. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with hair dryers
  • 32-inch TVs with cable channels
  • Heating, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

Is Park Pointe Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Pointe Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Park Pointe Hotel?

Check-out is at 11 AM.

Where is Park Pointe Hotel located?

Situated in South San Francisco, this hotel is 5.3 mi (8.6 km) from Cow Palace and within 12 mi (20 km) of CuriOdyssey and Twin Peaks. Moscone Convention Center and Golden Gate Park are also within 12 mi (20 km). San Bruno Station is 29 minutes by foot and South San Francisco Station is 18 minutes.

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Reviews

Park Pointe Hotel Reviews

5.8

5.8

Cleanliness

4.6

Amenities

6.2

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 252 out of 1003 reviews
Rating 8 - Good. 131 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 156 out of 1003 reviews
Rating 2 - Terrible. 314 out of 1003 reviews

Reviews

2/10 Terrible

Karthik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is locked and I’m not able to check out. None of a staff members are available
Stayed 1 night in Dec 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service
Disliked: Amenities
Good Price as a budget stay, staff was accommodating as a business traveler.
Stayed 1 night in Sep 2025

6/10 Okay

Cesar

Disliked: Cleanliness, property conditions & facilities
Accessible parking. Good temperature
Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Room had a weird smell, needs general upgrades. Staff was helpful.
Stayed 5 nights in Oct 2025

6/10 Okay

Daniel-Kristofer

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. The amenities are very dated and the grounds are unkept. Pipes are loud at nighttime… overall this is an ok place for a one night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff they are very accommodating and always professional definitely coming back
Stayed 1 night in May 2025

6/10 Okay

Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
It was a very convenient place to stay. The bed was very comfortable. TV had only 4 channels, 3 ESPN and Showtime. No news channels or regular channels. That was disappointing. Other than that, I would stay there again.
Stayed 3 nights in Jun 2025

4/10 Poor

Adam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not like what you see in the pictures. I thought property was abandoned when I pulled up. Carpets where bunching up, lights in bathroom were burned out and toilet seat was holding on by one bracket. But staff at the front desk were nice.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a few hours stay for catching a flight next day. Was in a quiet neighborhood within 3 miles from the airport and was worth the price - nothing fancy. The room was clean but no microwave and less amenities but was under $100 after taxes from the usual $200-$500 daily San Francisco rates. Hospitality was decent it was past midnight and the hotel clerk called first. Clean. quiet. And comfortable bed and shower with bathtub made this place judged good place to stay when traveling to SFO. However I wish they had a thicker blanket because it was a bit cold at night,
Stayed 1 night in Jun 2025

4/10 Poor

DANILO

Disliked: Staff & service, amenities, property conditions & facilities
Check in took too long. Front desk clerk did not look professional at all, she actually sick (cold/flu, maybe) was coughing the whole time while checking me in. She wasn't wearing a mask at that. Got to my room, and the tv wasn't working. Tried calling the front desk but the phone wasn't properly working also. So I walked to the front to let the clerk know so she switched me to another room. Got to the new room and the tv was working, thank goodness because after a long drive, all you really wanna do is relax and watch tv. The bed was horrible, i literally felt every spring on my body. By this time it was past midnight already. I just wanted to rest. This might be the last time I check in here, to be honest, unless this place gets a major makeover
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice. Our door was open when we arrived. But all was clear. The outside looks like they may be renovating pretty bad one stair case was block maybe do to an earthquake at some point.
Stayed 1 night in Jan 2025

8/10 Good

Derrall

Liked: Cleanliness, staff & service
I’m going to be honest. The morning to afternoon staff Cris is very nice doing her job., the lobby is not bad but needs some care, next door is a Chinese buffet that is always busy and food ain’t bad. There’s a maintenance man that does all the work by himself he’s a very nice person I’m not mentioning everybody here that I talk to when I’m free but they treat me good the outher side near the canal there’s a big pot hole you have to be careful of, that side has a very bad smell but hey you’re here just to clean up and rest right because that’s what I do I have a job I go to every day to make ends meet. It’s a place to stay and your near the airport price ain’t bad here.
Stayed 2 nights in May 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
The property is falling apart. You are welcomed to a revolving door that is roped off, another door which is broken and blocked off, and finally one small door that is not automatic to roll your luggage through. The check in was fast but it was enough time for me to see all of the peeling laminate from all the counter tops. When I entered the room, I found rodent droppings on my bed and a blood stain on the bedding and walls. I immediately booked another room elsewhere and left. I did not feel safe at this location
Stayed 1 night in May 2025

2/10 Terrible

Malvina

Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at this hotel. We arrived late, check-in went smooth initially. However, upon arrival to our room, it reeked of tobacco smell. Our room was changed twice due to tobacco smell in a non-smoking facility hotel. We were traveling with small children and this was frustrating since our arrival was later and we couldn’t just “go to bed”, but deal with this situation. The last room that we were given still had some smell, but at this point we were tired of transferring luggage, belongings, and our kiddos. The room was run down and old. The handle on the bathroom fell off after trying to open the bathroom door. The fresh pictures in the description do not reflect the actual facilities. It’s time for an update. Also, when travelers book a non-smoking facility, this is what they expect to get. Will not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cold showers

Staff was friendly and did the best they could but even though we were told hot water we just had to run it for a while, it never warmed up enough to take a shower. Extremely frustrating, unfortunately not worth the $90 we paid for it
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC fan in the room was horribly noisy. The entire place felt like those motels you see on tv where drug deals go bad. Im pretty sure this place made it on an episode of COPS a few times. The cable wasn't in HD on the tv. The bed itself wasn't bad though and the staff was friendly. Im just hoping the staff won't purchase anything with the photocopy of my debit card they made upon check in.
Stayed 1 night in Feb 2025

6/10 Okay

Marie

A little irritated

The lady checking us in was super nice. We called her and told her out TV was not working. She immediately gave us a different room (upgrade). Day 2 our A/C stopped working and we called. The gentleman immediately came and fixed it for us. Day 3 our room key stopped working. I went to the front desk and there was no one there. I rang the bell, still no one. I waited and still no one. I called the hotel # and let it ring at least 10-15 times. Still no one. Another customer walked up and we both stood there. In rang the bell AGAIN this time a little more aggressively and still no one. I called again and let it ring about 20 x. Still no one.. I called one last time and sat my phone on the counter and just let it ring. Finally after about 3 - 4 minutes of constant ringing some young guys stumbled to the counter. You could tell that I woke him up. If you can't do your job and stay awake, maybe Customer service is not for you. (Side note - it was only 4pm)
Stayed 5 nights in Jul 2025

10/10 Excellent

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Great location! Convenience to downtown SF and SFO. Also had a fun time exploring the nearby area. Bought some See's chocolates from the nearby See's chocolate factory. Only thing that upset me the most about Pointe Park hotel is there's no running hot water. I have to take a cold shower in the morning at 51 F degree cold temperature.
Stayed 1 night in Mar 2025

10/10 Excellent

shamika

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2025

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nothing like the pictures. Front desk went missing. Place looked abandoned. Should not be listed until they can fix their hotel. Parking lot was empty. Arrived at midnight the place was abandoned. Lucky me there was Doubletree next door
Stayed 1 night in Dec 2025

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 3 nights in Oct 2025

6/10 Okay

Amerlinda

Room was ok for 2 people. Don’t bother to use the phone in the room, it doesn’t work. It does not have a phone line plugged into the unit hence, the phone is useless.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the pictures were so deceiving this is a motel at best. The room is tiny there is not warm water at all. Cold showers everyday. House cleaning barges in with out knocking. Front desk people were really nice and apologized but really didn’t do anything about the stay.
Stayed 2 nights in Dec 2025