This hotel disappointed me a lot ! The key was not working twice and we were locked out for 30 min at night. As this place is so huge, you have to walk to the reception around 15 min. The cleaner didn´t come ! The dryer was broken. Every time we have to call them to get the normal service. At last I complained the manager throught the receptionist. So far he didn´t even contact me. What a miserable hotel!!!
guest from Germany
8/10 (良い)
sharon
出張
2024 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
After staying downtown and diliking it, I always choose the Laurel Inn for my bus trips now. Rooms are comfortable and bathroom updated and I really like the safe and calm feeling of the neighborhood. Looking forward to coming back when the building next door is finally built since 7-5 construction is unpleasant. Gill the manager tries hard to make it a nice experience.
sharon
2024 年 6 月に 6 泊滞在
10/10 (非常に良い)
Carolyn
家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for our weekend of events. Friendly staff. Comfortable room.
Carolyn
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Brian、Modesto
グループ旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable bed. Presidio is a nice, quiet area. Nearby restaurant, bar and breakfast place excellent.
Brian
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Marcy
出張, 家族旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our second stay at The Laurel Inn. Both times were because of my husband having surgery at UCSF. This is close to the hospital. We just parked our car at the hotel and then I would Uber back and forth to the hospital. The staff here at the hotel is just wonderful, and the rooms are not fancy but I would say they are charming and comfortable. I highly recommend this hotel. I would say that the lobby could use an update as that is where you get your first impression of the facility. Thank you for a very comfortable stay!
Marcy
2024 年 4 月に 3 泊滞在
6/10 (普通)
Elizabeth、Christiansburg
家族旅行
2024 年 4 月 8 日
気になった点 : 清潔度
Having stayed at the Laurel Inn for over a decade it is sad to see the little declines-dirty laundry cart in hall for three days, end of breakfast amenities,staff not as friendly. The rooms were still spotless and the location great,but it has lost some of the neighborhood warmth.
Elizabeth
2024 年 3 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2024 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amzaing & caring staff. Stayed here while a family member was very sick in the nearby Kaiser hospital, they were very friendly & flexible. Short walk to the hospital.