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ホテルビジューの口コミ

4 out of 5
ホテルビジュー
111 Mason Street, San Francisco, CA

口コミ

7.0

良い

評価 10 - 369 件の口コミ中 115 件が非常に良い" "
評価 8 - 369 件の口コミ中 93 件が良い" "
評価 6 - 369 件の口コミ中 67 件が普通" "
評価 4 - 369 件の口コミ中 48 件が不満" "
評価 2 - 369 件の口コミ中 46 件が非常に不満" "

8.2/10

清潔度

8.2/10

スタッフとサービス

6.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

Nami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location, easy to go around and close to train station.
2024 年 5 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback. We look forward in welcoming you back soon.

10/10 (非常に良い)

Yuta

良かった点 : 清潔度
部屋はとても良かった
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Yuta,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.

8/10 (良い)

Yu

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応がとても良かったです。荷物の預かりや観光地の紹介などとても丁寧な対応でした。またバスルームはリフォームされていて綺麗でした。ホテルの向かい通りの治安が悪く、夜の音楽やバイクの音、人の声などが気になりました。
2024 年 3 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for choosing Hotel Bijou for your accommodation. We are glade you enjoy your stayed with us and staffs are being helpful. We greatly appreciated your feed back.

8/10 (良い)

?

2024 年 2 月に 2 泊滞在
Hotel Bijouからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you.

10/10 (非常に良い)

Naoyuki

8/10 (良い)

WATARU

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
中心地にあり、各所へはアクセスが非常に良かった。スタッフも良くたいしてくれました。 近隣に浮浪者が多いのと、隣接する施設が夜中まで賑やかな点が気になる人にはツラいかも知れませんが、部屋はとても快適でした。
2022 年 7 月に 4 泊滞在
Blanca からの返信 (投稿日 : 2022 年 7 月 6 日)
Dear Guest, thank you for having stayed, and for taking the time to write a review. I am happy to hear that the hotels location was convenient for you and taht our staff was helpful. Yes, the street vagrants can be alarming, but for the most part they are just out there and do not bother or harm people. We look forward to seeing you in the future.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エアコンの金属音が一晩中鳴ってて一睡も出来ず翌日にホテルを変更しました。金属音を消す事は部屋ではコントロール出来ずホテル側の対応策は各部屋に耳栓を置いて有りますがとても音を消す事は出来ませでした。又、ガラス戸が薄く外の雑音は一晩中鳴り響いて入ってきました。
2020 年 2 月に 6 泊滞在
blanca からの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest we apologize for whatever sound you experienced in your room, please note that you can always ask the front desk for a quieter room

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
鍵が壊れていたので、部屋に入る為に毎回スタッフの方に声をかけるなればならなかったが、スタッフは親切な対応でした。ある意味鍵をなくすリスクがないと思えばいいかなと。 Powell駅に非常に近くケーブルカーやBARTを利用にはすごく便利で、近くにデパートやスーパー？もあるので、食べるところや日常の買い物に困る事はなかったです。 夜は工事の音がしていたので、神経質な方には辛いかも。周りにはホームレスが沢山いたので、夜は特に注意して下さい。
2019 年 10 月に 3 泊滞在
Blancaからの返信 (投稿日 : 2019 年 11 月 11 日)
Dear Guest thank your for having stayed with us, San Francisco can be noisy at night, and our area as well.I am sorry for the inconvenience of the keys and do hope that you enjoyed your time in SF. Thank you for the positive remarks on the staff.

2/10 (非常に不満)

NODA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4つ星なのに冷蔵庫もないホテル。ホテルの周辺は汚いし、浮浪者がたくさん集まる臭い街。
4つ星なのに冷蔵庫もないホテル。駅に近いだけ。 ホテルの周辺は汚いし、浮浪者がたくさん集まる臭い街。 部屋の清掃も行き届いていない。 何故、4星なのか分からない。駅に近いので、せいぜい、2つ星。 価格も高い。
2019 年 9 月に 5 泊滞在
Blanca からの返信 (投稿日 : 2019 年 9 月 17 日)
Dear Mrs. Mr. Noda Thank you for having stayed, the prices are based on the market competitive set. The hotel does not have refrigerators in them but you can always request one if you would like. I do apologize for San Francisco having an odorous smell. I do hope that you had a good time in San Francisco overall.

6/10 (普通)

Yasunori

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
ホテル前のホームレス集団が気にはなりますが、リーズナブルで悪くは無いです
高騰しているSFでの宿泊料金を考えると悪くはないのですが、もう一度泊まりたいかと言われるとノーですね。 何といってもロケーションが悪い。窓の外からは、最近ではSFで増えたホームレスの声が夜通し聴こえてきます。ベットサイドテーブルに耳栓をホテルが用意しているくらいです。なので周辺エリアと快適度でマイナス点をつけました。ドアマンを常備しているのはありがたいですが。 しかしフロントの方は親切でした。高級ホテルにいるような洗練された方々ではありませんでしたが、とにかく親身に対応してくれます。なので、サービスは最高点。
2019 年 8 月に 2 泊滞在
Blanca からの返信 (投稿日 : 2019 年 9 月 4 日)
Dear Guest thank you for having stayed I am happy to hear that you enjoyed some of the property features. We do our best to provide great customer friendly service. I am sorry for the noise outside we do our best to curb this. This is unfortunately typical San Francisco.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
珍しく暑い日だっつたのでエアコンなしだと少し暑く扇風機もありましたが割れていた。
2019 年 6 月に 1 泊滞在
Blanca からの返信 (投稿日 : 2019 年 6 月 24 日)
Dear Guest I am sorry about the hot weather SF does not normall get this hot, the hotel does not have AC only fans. I hope that you were able to go out and enjoy SF.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地も良くて1階のレストランも美味しかったです。
2019 年 5 月に 2 泊滞在
Blanca からの返信 (投稿日 : 2019 年 5 月 9 日)
Dear Guest I am happy to hear that you enjoyed your time in SF as well as Gibson restaurants. We look forward to having you in the future.

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
夜中の騒音が部屋にそのまま入ってくるので、全く眠れなかった。
2019 年 4 月に 4 泊滞在
Blanca からの返信 (投稿日 : 2019 年 5 月 6 日)
Dear Guest we are sorry to hear about the street noise. It is downtown San Francisco. We do have some quiters rooms that face the inside you can always the front desk about those. Kind Regards

10/10 (非常に良い)

Tetsuro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 3 泊滞在
Blanca からの返信 (投稿日 : 2019 年 3 月 16 日)
AWESOME!,Happy to know you had a great time.

8/10 (良い)

Rosario

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The area around is dirty and full of homeless.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nino

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicacion
2024 年 5 月に 3 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback. We look forward in welcoming you back soon.

8/10 (良い)

Lucia Gabriela Pena

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Very good hotel excellent location just the beds are very bad to to soft
2024 年 5 月に 4 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.

4/10 (不満)

Iris

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area was definitely not somewhere you would feel safe to take a walk at night and the hotel is located right at the middle of downtown around the corner of Tenderloin. My view from the 5th floor was that of at least 10 homeless people at all times plus suspicious drug activity; loud music and nonstop talking yelling and arguing basically couldn’t sleep at all. Definitely won’t be going back and don’t recommend it.
2024 年 5 月に 3 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Iris,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We will be using the feedback you provided to make improvements.

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is absolutely amazing!! The hotel is in a perfect location that is walking distance to multiple bus stops and to the Union Square. Many tour options pcik up from nearby as well. The staff are the most friendly staff i have ever encountered! Not only will they greet you at the door, but also to and from their way to work if they see you. All staff gave great reccommendations of places to visit and eat. The hotel is located near the tenderlion district - which is known for homelessness and can be quite noisy at night. Earplugs were provided for all occupants of the room though! Although Expedia states there is a breakfast - it is not a full nor a hot breakfast. Coffee, water, tea are constantly available through the day. A microwave is located at the bar/front desk as well. We had no issues making instant oatmeal with the complimentary breakfast bar though it can be inconvenient for others. Muffins, yogurt cups and fruit are served for breakfast. Overall i would absolutely recommend staying at the Bijou to anyone!
2024 年 5 月に 7 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we are glade you enjoyed your time with us. We hope to see you again soon!

10/10 (非常に良い)

Scott

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff and servive, neighborhood is pretty scketchy but the hotel was great
2024 年 5 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.We look forward in welcoming you back soon!

2/10 (非常に不満)

Madivalappa

気になった点 : 清潔度、施設のコンディションと設備
No good room.
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements.

10/10 (非常に良い)

Jose Manuel

Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback. We look forward in welcoming you back soon.

10/10 (非常に良い)

Adrianne

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is beautiful!!! They’re extremely hospitable and welcoming. They care about you so much even though you’ll only be there for a few days. The lobby was a great place to hang out. It was super close to all the public transports. They even brought a portable fridge up for us upon request. I would absolutely stay there again!
2024 年 4 月に 5 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Adrianne,Thank you for choosing Hotel Bijou for your accommodation. We greatly appreciated your feedback and we hope to see you again soon!

6/10 (普通)

Ana、Los Angeles

家族旅行
良かった点 : 清潔度
Too many homeless around and unsafe.
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Ana,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.

6/10 (普通)

Byron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Difficult to rate this hotel. Pros: Staff was friendly, central location, local ownership Cons: very sketchy area (should know this before booking here), but also, very small rooms and bathroom (I couldn't sit comfortably on the toilet), TV didn't work and staff couldn't assist Overall, not a terrible place, but I wouldn't stay here again
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Byron,Thank you for choosing Hotel Bijou for your accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and well will be using feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 (非常に不満)

Brittany

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Brittany,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.

6/10 (普通)

Bruce

カップルで旅行
気になった点 : 設備とサービス
The room was fine. No room service once you checked in. Trash not emptied, no making of the bed, had to go get my own towels. Homeless living outside. Restaurant was not open. Ice Machine is hidden on second floor
2024 年 4 月に 6 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Bruce,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you for choosing Hotel Bijou for your accommodation.

2/10 (非常に不満)

canson

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s just a 2 or 3 stars hotel. I made a mistake not reading review. It’s in a drug dealer and homeless areas. Do not go out at night around here
2024 年 4 月に 3 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Canson,Thank you for choosing Hotel Bijou for your accommodation.

6/10 (普通)

jason

良かった点 : 清潔度
2024 年 4 月に 4 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Jason,Thank you for choosing Hotel Bijou for your accommodation.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything about the property is great, including staff. It’s just the location is what really gets under my skin. Since it’s right in the middle of downtown San Francisco, there’s lots and lots of homeless and trash everywhere. So much feces in the street and all over the side walk, I really don’t know how people can do it. Again everything else about the hotel is amazing. Definitely will stay at one of their other locations!
2024 年 2 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Michael,Thank you for choosing Hotel Bijou for your accommodation and you enjoyed your time with us. Looking forward in welcoming you back soon.

4/10 (不満)

Valessa

2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 (非常に不満)

Abraham

カップルで旅行, 家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Hobos. Lots of em
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for choosing to stay at Hotel Bijou.Appreciated your feedback.

10/10 (非常に良い)

Didier

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback. Look forward in welcoming you back soon!

4/10 (不満)

Christine

小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Location is unsafe. Lots of homeless people congregating out on the street. It was very noisy all night long. People playing loud music occasionally at 4/5am in their cars and screaming. No breakfast served even though they say there would be. However, you do get free wine at check in.
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 (良い)

Maria、Chino Hills

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The price is great, but I didn't realize I was in a high-crime area. Homeless lurked in the streets; some talking to themselves; others sharing drugs; others high on something. This was daytime. I wouldn't dare walk at night. Garage parking was down the street and my car was safe. The ADA bathroom shower (large bathroom) was not adequately protected from all the water spilling onto the flooring. The showerhead was attached facing the shower curtain so of course the water would be flooding the floor because there was not high enough railing to block the water on the floor inside the shower. There is no screen the window so you can't really leave it open. No a/c but if there had been a screened window, it wouldn't be so warm at night and stuffy. Staff are all very friendly and helpful. The continental breakfast was very spartan; I mean, they just had a muffin and the little yogurt cups and coffee. Bagels and cream cheese would help. Cereal, too. Also, bananas, oranges; not hard apples. Towels had lint on them. It was not a horrible stay. Just the little things would've made it terrific. Again, the area is not safe. That's a concern. At night, I heard a man screaming; car alarms going on; loud music from cars driving by, and we were on the 5th floor.
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Maria,Thank you for choosing Hotel Bijou for your accommodation and your satisfaction is very important to us. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests.

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice interior and helpful staff but the neighborhood is pretty rough
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Thomas,Thank you for choosing Hotel Bijou for your accommodation.

6/10 (普通)

Olivia

良かった点 : 清潔度、スタッフとサービス
Hotel is perfect for if you just want a centrally located bed for the night. Small room w/ no AC, no minifridge, breakfast is mostly just yogurt & muffins. Its in a great location to get to touristy places but be prepared to walk through & interact with the large amounts of unhoused people. Staff was really sweet thank you!
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Olivia,Thank you for choosing Hotel Bijou for your accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Mini fridge is provided to guest when one is requested.

10/10 (非常に良い)

Alfred

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really cool spot in a convenient location. Staff was top notch and the hotel has a cool style to it. Couple things to note, there is no AC but they do provide box fans… And I was in a pet friendly room, but there was not a screen on the window, so I couldn’t let the air from the outside when it got hot at night. I plan on staying again!
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Alfred,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 (非常に良い)

Milind

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff stand out at this wonderful hotel. Jonah, Punya, and Chris were brilliant, helpful, and accommodating. The hotel is situated 2 blocks from the Powell St BART station. The rooms are good, although TV remotes didn’t work from more than a foot’s distance and some bathroom fixtures needed work. But the helpfulness and positive attitude of the staff made this a stellar visit.
2024 年 3 月に 5 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Milind,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

8/10 (良い)

Yulia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It's a decent hotel right downtown. It’s noisy outside, but we appreciated the earplugs provided. The rooms don’t have a refrigerator. Other than that - we had a nice stay.
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Yulia,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we greatly appreciated.

6/10 (普通)

FRANNA

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
This property is in a location that is convenient to everything, but red light district. The last straw was the last night of my stay the hotel across the street, someone was stabbed and the whole area was blocked off. Also, no restaurant or bar inside as advertised. I was told they are looking for someone to work in the kitchen. No key code access, you have to punch in a code to get into the hotel, which most times does not work and you have to use that same code to punch in to get into your room. Room is small, but the bed was comfortable, and the bathroom was very nice. The homeless people as well as sketchy people all around the side of and front of the hotel, was a safety concern. The breakfast , is and was very disappointing, apple, muffin, yogurt. Stay here at your own risk.
2024 年 4 月に 4 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Franna,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create a enjoyable experience for each of our guests.

10/10 (非常に良い)

Michael、Ellwood City

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Chris and all the front desk staff were awesome. The location is at the edge of an area that is a little rough, but it is right in the heart of the city. Plenty of restaurants and shopping nearby. And right by the BART station. Rooms are very nice. Modern and clean. Great value for the price. My only complaint is that they do need to up their continental breakfast game. There is a little coffee stand with great middle eastern pastries near by, maybe consider bringing in some local bakery items to give the breakfast more appeal. All in all though very happy with my choice!
2024 年 4 月に 3 泊滞在
Jimmyからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you so much for your kind words. We will look into changing up breakfast. SincerelyJimmy

8/10 (良い)

Marco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A
2024 年 3 月に 6 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Hello Marco,Thank you for choosing Hotel Bijou for your accommodation. We appreciate your feedback.

10/10 (非常に良い)

Maria cecilia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 6 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Hello Maria,Thank you for choosing Hotel Bijou for your accommodation and you enjoyed your stay with us. Your feedback is very important to us and we hope to see you again soon.

6/10 (普通)

Agnieszka

家族旅行
良かった点 : 清潔度、スタッフとサービス
The hotel manager shouldn't write, that the hotel offers breakfast, because there you can only get: coffee, yoghurt, and if you're a lucky guest -sometimes a bagel, that comes from the fridge. The only possibility to have a breakfast in this hotel is to go to the next supermarket and buy some food.
2024 年 4 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Agnieszka,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.

8/10 (良い)

Brittany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The room was cute, nice, and clean, however there were a lot of inconveniences and some amenities that were listed that were not available. The restaurant is closed, the room did not have a fridge or a robe as listed, the TV relies on internet which was extremely unstable- I couldn't watch anything for hours and then when it did work, it'd cut out every 3 min for several min or more at a time. The bed didn't have a top sheet, just the comforter which was odd. The adorable claw foot bathtub had no plug so I couldn't enjoy a bath. Also they don't use key cards, you're given a code to enter the front door and your room and it doesn't always work, so I got locked out of my room. It was frustrating. The area immediately surrounding the hotel is pretty unsafe with addicts laying on the sidewalks. It wasn't a terrible stay, the room is cute and clean, but I probably wouldn't go back unless some of the other things were changed.
2024 年 4 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Brittany,Thank you for choosing Hotel Bijou for your accommodation and taking the time to complete online survey regarding your recent stay an our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 (非常に良い)

Angelina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was super nice. As many reviews said the street outside has a lot of uh… San Francisco unhooked characters. That being said their front door stays locked all the time. The hotel was cute and very clean. For the price I don’t think I could beat it especially for the location. Would for sure go back.
2024 年 4 月に 1 泊滞在
Jimmyからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your kind words.

10/10 (非常に良い)

Lorena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 3 月に 1 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Lorena,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.We look forward in welcoming you back in the near future.

4/10 (不満)

Oliver

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Eine Umgebung geprägt von Drogenabhängigen, Obdachlosen und kriminellen Banden. Die angeblich vorhandene Parkgarage ist nicht im Hotel und erfordert, dass das Gepäck durch eine Zone mit aggressiven Gestalten aus der Drogenszene transportiert werden muss. Für diese Dinge kann das Hotel nichts - dennoch kann man die Lokation nur rubusten Naturen empfehlen, die sich im Zweifel gegen die aggressiven Junkies zu verteidigen wissen.
2024 年 3 月に 2 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Oliver,Thank you for choosing Hotel Bijou for your accommodation and taking the time to complete online survey regarding your recent stay at our hotel. Your feedback is very important to us and we assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.

4/10 (不満)

Holly、Highland

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel staff try to make the best of a terrible location. ALL night you hear ruckus outside, with sirens from the conveniently located police station up the street. The hotel was recently shined up, and has a few cute features, but overall it's a very underwhelming experience. Beds were very bouncy, in an uncomfortable way. I booked 2 queens, but I'm positive they were only full size beds. The in house restaurant is not currently operating, & the included “breakfast” was muffins you warm yourself in a microwave & yogurt literally left out next to (not in) an ice bath. Every morning I couldn't wait to get up & out of there because it was stressing me out to hear fighting, yelling & other nonsense well into the night. The hotel knows…earplugs provided bedside, and property doors are locked 24/7 with code access for guests. I won't return.
2024 年 3 月に 3 泊滞在
Hotel Bijou Teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Holly,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel.On behalf on our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.