We had reservations to stay at this oceanfront cottage with Vacasa and had paid an incredible amount of money to be able to stay there.
When we arrived, the distance from where we had to park to the front door was longer than it should have been.
The property had been advertised as being all on one level, but when we arrived, we learned that was not true. The property itself was not nearly as nice as pictures on the site had shown.
Since I have orthopedic difficulties that make it difficult for me to go up and down stairs, this was a disadvantage right away.
The property had been advertised as having Wifi. When we arrived, we could not get Wifi to work, so we called for help. Help couldn’t come out until the next day. After we had left the property, we received a call late in the afternoon of the next day indicating help was on the way.
The property had no air conditioning, so we were only able to sleep off and on during the first night there because even with 2 fans, the temperature was 82 degrees.
After that, we realized we couldn’t stay there any longer, so I called Vacasa to cancel our reservation. They were glad to do so, but they refused to refund anything even though we left that very morning.
We had to move to a hotel to be able to get air conditioning.
This trip ended up being a financial disaster. We had hoped for a vacation of a lifetime, but then Vacasa happened. Don’t ever let this happen to anyone else..