Great location….this hotel was so accommodating to my children and my family. This is truly a home a way from home
Chandra
2024 年 4 月に 2 泊滞在
6/10 (普通)
Arlene
出張, カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
we got if for an amazing price last minute; the building we were in was close to the street so we can hear alot of cars during the evening; next time we will request an upper floor; overall its a nice place. secure parking lot.
Arlene
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Alan
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Golf course
Alan
2024 年 4 月に 1 泊滞在
6/10 (普通)
Gerardo、Rochester Hills
カップルで旅行
2024 年 5 月 1 日
良かった点 : スタッフとサービス、設備とサービス
I liked the convenience and transport to airport.
The building layout is not easy to navigate and not having elevator to 2nd floor is inconvenient. Also, the room I had smelled funny. Not to the standard I expect from a Holiday Inn.
Gerardo
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Lynnette
グループ旅行
2024 年 5 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very very stinky when I came in. It smelt like someone just used the bathroom. I was almost choked by the air.
I called the front desk and she said she would send a cleaner to spray the room. I was amused by the idea that spray would be able to get rid of the smell. Because either the toilet was broken or the sewage just didn’t work at all. She finally agreed to change the room.
So I went to the front desk to get the key(it was a 5mins walk). They downgraded me to a room with no balcony and claimed the room was renovated, which it wasn’t.
I’m not happy that the front desk kept lying all the time and I would like the upgrade fee back.
My advice is not to stay here no matter what.