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Hotel San Luis

3.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel San Luis

Property entrance
Staircase
Hallway
Meeting facility
Meeting facility
Hotel San Luis in De La Merced welcomes guests with a serene garden and terrace. Mar y Tierra restaurant serves authentic regional dishes. Amenities include laundry, in-room WiFi, and a 24-hour front desk with praised attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double

Standard Double | Desk, free WiFi, bed sheets

Standard Double

7.4 out of 10
Good
(3 reviews)

Highlights

LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
29240, CHIS, San Cristóbal de las Casas, Calle Diego de Mazariegos 51, Barrio de la Merced

What's nearby

  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪KALA-MAR - ‬2 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪Antojitos Carmelita - ‬2 min walk
  • ‪Taqueria La Merced - ‬2 min walk

About this property

Hotel San Luis

Hotel located in Barrio de La Merced
Take advantage of a terrace, a garden, and laundry facilities at Hotel San Luis. The on-site Regional cuisine restaurant, Mar y Tierra, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel San Luis boast comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

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9.2 out of 10, Wonderful, 159 reviews
The price is ￥4,687
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 80 for adults and MXN 80 for children
  • A restaurant

Restaurants on site

  • Mar y Tierra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 for adults and MXN 80.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel San Luis San Cristobal de las Casas
San Luis San Cristobal de las Casas
Hotel Hotel San Luis San Cristobal de las Casas
Hotel San Luis San Cristobal de las Casas
San Cristobal de las Casas Hotel San Luis Hotel
San Luis
Hotel Hotel San Luis
Luis Cristobal Las Casas
Hotel San Luis Hotel
Hotel San Luis San Cristóbal de las Casas
Hotel San Luis Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel San Luis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Luis?

There is free parking nearby.

What time is check-in at Hotel San Luis?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel San Luis?

Check-out is at noon.

Where is Hotel San Luis located?

Located in Barrio de La Merced, this hotel is steps from La Merced Church, Amber Museum of Chiapas, and Regional Costume Museum. Plaza 31 de Marzo and Museo de San Cristóbal are also within 10 minutes.

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Hotel San Luis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 203 reviews
Rating 8 - Good. 66 out of 203 reviews
Rating 6 - Okay. 11 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 5 out of 203 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y servicio, cerca del centro
Stayed 4 nights in Apr 2024

10/10 Excellent

Garold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location within walking distance of cathedral and historical churches and museum
Stayed 1 night in Jan 2025

4/10 Poor

Claudia villaseca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nunca hubo agua caliente y en mi estancia estuvo lloviendo Me tuve que cambiar de hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area close to city center ,nice restaurants,churches.
Stayed 6 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Luis is my favorite place to stay in San Cristobal de Las Casas. It provides great value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been here several times and still want to do it, all is quiet and clean and for the area the price is good for my bag
Stayed 1 night in Sep 2024

10/10 Excellent

Víctor alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
No me cobraron según ala reservacion
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
Stayed 1 night in May 2023

2/10 Terrible

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 1 night in Nov 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

I stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay in Hotel San Luis

We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
Stayed 1 night in Jan 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay at Hotel San Luis

Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
Stayed 3 nights in Jan 2023

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar, falla el internet pero parece es problema de la ciudad
Stayed 2 nights in Sep 2025

8/10 Good

Arturo

Liked: Amenities
Todo bien
Stayed 5 nights in Aug 2025

10/10 Excellent

ALEJANDRO CARRILLO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Gómez García

Stayed 1 night in May 2025

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Hector

No pude vivir la experiencia xq hubo guerra de cárteles en la carretera y no pude pasar para Tuxtla. No fue problema del hotel. X ese motivo tuve que dormir en mi carro del temor que ese incidente me provocó
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 1 night in Mar 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

James

Stayed 3 nights in Feb 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel limpip, queda cerca de la plaza principal y los andadores turisticos, su personal amable!
Stayed 4 nights in Feb 2024