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Hotel Cristal

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Bar (on property)
Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar
Lobby sitting area
Property entrance
In the heart of Downtown Bariloche, Hotel Cristal offers an upscale retreat with a swim-up bar and poolside bar. Unwind at Calma spa with a hot stone massage or enjoy international cuisine at La Cascada restaurant. With free in-room WiFi, an indoor pool, outdoor pool, multilingual staff, and fireplace in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, minibar

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Room Deluxe

1 bedroom, premium bedding, down comforters, minibar

Room Deluxe

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • 22 sq m
  • Sleeps 3
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About the neighborhood

Located in Downtown Bariloche, a neighborhood in San Carlos de Bariloche, Hotel Cristal is in a shopping district and in a national park. Cathedral of Our Lady of Nahuel Huapi and Museum of Patagonia are local landmarks, and the area's natural beauty can be seen at Playa Centro and Nahuel Huapi Lake. Traveling with kids? Consider Historical Steam Train and Viento Blanco. Spend some time exploring the area's activities, including skiing.
Visit our San Carlos de Bariloche travel guideOpens in a new window
Map
8400, Rio Negro, San Carlos de Bariloche, Mitre 355

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.4 km
  • Civic Center Bariloche - 6 min walk - 0.5 km
  • Playa Centro - 7 min walk - 0.7 km
  • Bariloche Casino - 13 min walk - 1.1 km
  • Piedras Blancas Lookout - 9 min drive - 5.4 km

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Mamuschka - ‬1 min walk
  • ‪El Boliche de Alberto - Parrilla - ‬4 min walk
  • ‪Rudolf - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Familia Weiss - ‬2 min walk

About this property

Hotel Cristal

Upscale family-friendly hotel near Civic Center Bariloche
A swim-up bar, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Cristal. Treat yourself to hydrotherapy, a sports massage, or aromatherapy at Calma, the onsite spa. The on-site international cuisine restaurant, La Cascada, offers breakfast, brunch, lunch, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers and a swim-up bar
  • Laundry services, multilingual staff, and a 24-hour front desk
  • 1 meeting room, concierge services, and a TV in the lobby
  • Luggage storage, a front-desk safe, and free newspapers
Room features
All 54 individually furnished rooms boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with cable channels
  • Refrigerators, heating, and portable fans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Check-out is at 10 AM.

Where is Hotel Cristal located?

This family-friendly San Carlos de Bariloche hotel is located in a national park, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. Playa Centro and Museum of Patagonia are also within 10 minutes.

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Reviews

Hotel Cristal Reviews

8.4

Very Good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 190 out of 403 reviews
Rating 8 - Good. 139 out of 403 reviews
Rating 6 - Okay. 46 out of 403 reviews
Rating 4 - Poor. 20 out of 403 reviews
Rating 2 - Terrible. 8 out of 403 reviews

Reviews

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel bien ubicado con muy buenas instalaciones
Stayed 1 night in Jun 2025

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado. El personal es muy atento y las instalaciones son excelentes. Cuentan con un desayuno muy bueno. Si algún día regreso a Bariloche no dudaría en hospedarme nuevamente ahí
Stayed 2 nights in May 2025

10/10 Excellent

Sylmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados se portaron muy bien con nosotros bien serviciales
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the elevator there are stairs, it’s hard when you have heavy bags
Stayed 2 nights in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno, excelentes instalaciones. Solo la regadera con problemas no secregula el agua adecuadamente
Stayed 1 night in Jun 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfeito

Foi perfeita as únicas coisas e o horário da saída às 10:00 achei muito cedo e não tinha tomada para carregar o celular ao lado da cama
Stayed 5 nights in Jun 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 2 nights in Feb 2025

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel es la pileta y spa, muy agradables.
Stayed 5 nights in Oct 2023

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

6/10 Okay

Milena

Disliked: Staff & service
Tienen mucho que mejorar como por ejemplo servicio de recepción y restaurante.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização melhor impossível! Excelente opção
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erica Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo-benefício

Excelente localização. Ótimo atendimento. Quartos espaçosos. Recomendo
Stayed 5 nights in Jun 2024

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

GISELLA

Liked: Cleanliness, staff & service, amenities
no me gusto la ubicacion, demasiado ruido en la calle principal.
Stayed 2 nights in Jan 2025