Very disappointed! We mistaking left behind 2 bags of things that we had purchased. As soon as I realized I reached out to the hotel and they said that nothing was left behind! We didn't take it with us I am positive they were left behind! So either the maid services kept the bags quietly or they were careless and disposed without checking! It was super hard to get a definite answer as the guy that continued to answer the phone was a trainee and was confused! Not to mention that the language barrier was also an issue! Super disappointed!!! BTW, our bathroom had no body or shampoo... I requested it and never got addressed!!!!