Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 24 日)
Sehr geehrter Gast,vielen Dank für die nette Bewertung unseres Hotels.Wir sind begeistert, dass Sie sich bei uns rundum wohlgefühlt haben und einen schönen Aufenthalt hatten.Wir würden uns über einen erneuten Besuch von Ihnen sehr freuen.Herzliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre
Roland Mittermair, General Managerからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear guest, thank you very much for taking the time to share your feedback with us. We are delighted about your satistfaction with our hotel. Best regards, Roland Mittermair, General Manager
Roland Mittermair, General Managerからの返信 (投稿日 : 2019 年 10 月 3 日)
Dear guest, thank you very much for taking the time to share your experience with us. We are delighted that you felt so comfortable at our hotel and we hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
8/10 (良い)
R、日本
小さなお子様連れの家族旅行
2019 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗で広くてとても良かった
R
2019 年 8 月に 6 泊滞在
Roland Mittermair, General Manageからの返信 (投稿日 : 2019 年 9 月 2 日)
Dear guest, thank you very much for taking the time to share your experience with us. We are delighted that you felt so comfortable and we hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
Roland Mittermair, General Managerからの返信 (投稿日 : 2019 年 8 月 14 日)
Dear guest, thank you very much for your feedback. I am sorry that you were not satisfied with the cleanliness within your room. It is a pity that you did not mention it to our staff during your stay. I am sure, that we could have tried all our best in order to meet all your expectations. Thank you very much for your feedback and we hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
10/10 (非常に良い)
asanebow、Tokyo
小さなお子様連れの家族旅行
2019 年 8 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅に近く、バスも利用しやすい。部屋も広く、清潔だった、
asanebow
2019 年 8 月に 2 泊滞在
Roland Mittermair, General Managerからの返信 (投稿日 : 2019 年 8 月 12 日)
Dear guest, thank you very much for sharing your feedback with us. We are delighted that we received the highest possible score from your side and we hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
Roland Mittermair, District Manager Southからの返信 (投稿日 : 2019 年 1 月 18 日)
Dear guest,
It is a great compliment that you gave us the highest possible score and that you can recommend our hotel to other guests. Thank you very much for this amazing feedback. We are delighted that you enjoyed your stay very much. We hope to welcome you back in future. Kind regards, Roland Mittermair, District Manager South
Roland MIttermair, District Manager Southからの返信 (投稿日 : 2019 年 1 月 8 日)
Dear guest,
thank you very much that you chose our hotel. It is great to hear that you enjoyed the central location of our hotel and that it placed directly next to the Central Station. We are glad to hear that you felt comfortable and that you were satisfied with the service we deliver. Kind regards, Roland MIttermair, District Manager South
Roland Mittermair, District Manager Southからの返信 (投稿日 : 2018 年 11 月 28 日)
Dear guest, we would like to thank you for sharing your experience with our hotel with us. We are glad that you were so satisfied with our service and that you enjoyed our pool area so much. It would be great to welcome you back in future. Kind regards, Roland Mittermair, District Manager South
Dear guest, thank you very much for your constructive feedback! It's a pity that you got the impression we don't have enough heart as of course we are more than willing to show our heart for hospitality! I hope we may welcome you again, I'm sure you'll feel it next time! Kind regards, Christina Rauter, PA to General Manager
Dear guest, thank you very much for your constructive feedback. We are very happy to see that you enjoyed your stay with us and we hope that we may welcome you again in the future! Kind regards, Christina Rauter, PA to General Manager
10/10 (非常に良い)
y、yokohama, japan
2018 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect in everything!
Close to the station and very convenient. Room and facility is clean and renovated. People are friendly and they even upgraded my room at check in. Nothing to complain, it was just perfect.
y
2018 年 3 月に 1 泊滞在
CRからの返信 (投稿日 : 2018 年 4 月 26 日)
Dear guest, thank you very much for the amazing rating! We are very happy that we've been able to meet and even exceed your expectations! We hope that we may welcome you again soon! Kind regards, Christina Rauter, PA to General Manager
Dear guest,
many thanks for your very positive feedback! It's great to see that you enjoyed your stay with us that much! I hope we may welcome you again soon!
Kind regards
Roland Mittermair
General Manager
Dear guest,
thank you for your constructive feedback! I will forward your comment to the concerned department heads to sort it out. I hope you will stay with us again soon!
Kind regards
Roland Mittermair
General Manager
Dear Mamy,
thank you for your stay and your nice rating on Expedia. I'm happy to hear that you have been satisfied with your stay and that you could take advantage of our location! I hope we'll be your choise upon your next Salzburg-trip as well!
Kind regards
Roland Mittermair
General Manager
Dear Taro,
many thanks for your constructive feedback! Only with the comments of our guests we are able to improve our services more and more. I will share the information you're giving with the concerned department heads and trainings will take place immediately to avoid similar situations in the future! I hope you will stay with us again so you can see that this is not according to our usual standard!
Kind regards
Roland Mittermair
General Manager
Dear Haruhisa,
many thanks for your very positive feedback! It makes me very happy to see that you did enjoy your stay that much! the hightest motivation we can get is such great comments from our guests!
I hope you will visit us again soon!
Kind regards
Roland Mittermair
General Manager
Dear guest,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
Dear guest,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back in the near future.
I remain with my best regards
Roland Mittermair
General Manager
6/10 (普通)
宿泊されたお客様
2015 年 8 月 25 日
気になった点 : 清潔度
中央駅からは近く便利なのですが、旧市街がらは遠く観光には不向きです。
宿泊されたお客様
Roland Mittermairからの返信 (投稿日 : 2015 年 8 月 28 日)
Dear traveler,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back in the near future. I remain with my best regards from Salzburg
Roland Mittermair
General Manager
Dear IK,
thanks so much for sharing this review about the Wyndham Grand Salzburg Conference Centre. The feedback we receive from valued guests like you, enables us to target problem areas and take the necessary steps to improve our service. We appreciate your candid comments and welcome any opportunity to make improvements. Nevertheless, we hope to welcome you back soon and being of service to you on many occasions.
I remain with my best regards
Roland Mittermair
General Manager
Dera Masaru,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. We are delighted that you enjoyed your stay at our property. We look forward to welcoming you to the Wyndham Grand Salzburg Conference Centre back soon and being of service to you on many occasions.
With my best regards
Roland Mittermair
General Manager
Dear Traveler,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. We look forward to welcoming you to Wyndham Grand Salzburg Conference Centre back soon and being of service to you on many occasions.
With best regards
Roland Mittermair
General Manager
Dear traveler,
Thank you very much for sharing with us and other travelers your latest experience here at theWyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service.The feedback we receive from valued guests like you, enables us to target problem areas and take the necessary steps to improve our service. We appreciate your candid comments and welcome any opportunity to make improvements.
Thank you once more for your measured feedback and I do hope we have the pleasure of your company again soon.
Best regards,
Roland Mittermair
General Manager
10/10 (非常に良い)
Jeanette
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bonus is the electro chargung possibility, very confy family room
Jeanette
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Silvia
家族旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A prima vista non fa una bella impressione, forse per i lavori nella zona. Invece è un ottimo hotel, camera grande e pulita. A piedi , 5 Minuti dalla stazione treni, 15 dal centro di Salisburgo.
Silvia
2024 年 5 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 5 月 10 日)
Gentile Signora,Siamo lieti di apprendere che il suo soggiorno sia stato all'altezza delle aspettative e che abbia trovato la nostra camera ampia e pulita.Lamentiamo che la prima impressione non sia stata positiva a causa dei lavori nelle vicinanze, ma siamo felici che abbia poi riconosciuto la qualità del nostro hotel. La posizione centrale e la prossimità alla stazione ferroviaria sono aspetti che i nostri ospiti apprezzano particolarmente.Ci impegniamo costantemente nel fornire un servizio impeccabile e siamo grati per il suo riconoscimento della pulizia, delle condizioni dell'hotel e della qualità del servizio. Il comfort e la soddisfazione dei nostri ospiti sono le nostre priorità e siamo lieti che gli amenities della camera abbiano contribuito a rendere il suo soggiorno piacevole.Le porgiamo i nostri cordiali saluti.Ihr Team vom Wyndham Grand Salzburg Conference Centre
2/10 (非常に不満)
Carlos
家族旅行
2024 年 4 月 1 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Very disappointed! We mistaking left behind 2 bags of things that we had purchased. As soon as I realized I reached out to the hotel and they said that nothing was left behind! We didn't take it with us I am positive they were left behind! So either the maid services kept the bags quietly or they were careless and disposed without checking! It was super hard to get a definite answer as the guy that continued to answer the phone was a trainee and was confused! Not to mention that the language barrier was also an issue! Super disappointed!!! BTW, our bathroom had no body or shampoo... I requested it and never got addressed!!!!
Carlos
2024 年 3 月に 2 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Carlos,Thank you for taking the time to share your feedback.We are pleased to hear that you found the condition of our hotel to meet your expectations. However, it deeply saddens us to learn of the challenges you encountered regarding the items you believe were left behind. While our hotel team is trained to handle lost and found items with the utmost care and honesty, we regret any distress this situation may have caused you. We are committed to providing superior service and it concerns us that you experienced a communication difficulty; please rest assured that we aim to support all our guests effectively, regardless of language differences. We have also noted your comments about the lack of bathroom toiletries and apologize for this oversight. Our standard is to ensure all amenities are well-stocked and ready for our guests' use. Your feedback is invaluable in helping us to improve our guest experience and we genuinely hope you felt welcomed and valued during your stay aside from the issues mentioned.We look forward to welcoming you again. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Rick
2024 年 3 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Rick
2024 年 3 月に 3 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Rick,Thank you for this positive review of your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again soon.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
Ashley
2024 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A great stay
Ashley
2024 年 3 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Ashley,Thank you for such a positive review of your stay.We are delighted to hear that our commitment to maintaining exemplary standards of cleanliness met your expectations and that the condition of our hotel added to the enjoyment of your stay. It is truly rewarding to know that the service provided by our dedicated team resonated so well with you. Our staff takes great pride in offering a welcoming and attentive experience to all our guests.We hope to see you again on a future visit.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
Michael
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Michael
2024 年 3 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 3 月 12 日)
Sehr geehrter Gast,vielen Dank für Ihr Feedback.Wir freuen uns sehr, dass Sie die Sauberkeit unseres Hauses und den Zustand des Hotels mit voller Punktzahl bewertet haben, was unsere hohen Standards in diesen Bereichen widerspiegelt. Es ist uns ein Vergnügen zu hören, dass unsere Einrichtungen und der Service zu einem angenehmen Aufenthalt beigetragen haben. Wir bedauern, dass unser Service nicht vollständig Ihren Erwartungen entsprochen hat, und möchten Ihnen versichern, dass wir stets bestrebt sind, unseren Gästen ein exzellentes Erlebnis zu bieten.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
Karen、Bangalore
2024 年 2 月 12 日
Karen
2023 年 9 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 3 月 21 日)
Sehr geehrte Karen,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Salzburg wieder für uns.Herzliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre
6/10 (普通)
Cameron
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cameron
2024 年 1 月に 2 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 2 月 8 日)
Liebe Cameron,vielen Dank für Ihr Feedback.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir würden uns sehr freuen, Sie auch in Zukunft wieder als Gast bei uns begrüßen zu dürfen.Freundliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre
2/10 (非常に不満)
Hubert
2024 年 1 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hubert
2024 年 1 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 22 日)
Sehr geehrter Gast, vielen Dank für Ihr Feedback.Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Mit freundlichen Grüßen,Ihr Team vom Wyndham Grand Salzburg Conference Centre
6/10 (普通)
klas
2024 年 1 月 12 日
klas
2024 年 1 月に 2 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Klas,Thank you for taking the time to share your opinion with us regarding your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Evren
2024 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Evren
2024 年 1 月に 3 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 12 日)
Liebe Evren,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
RONALD MARK
2024 年 1 月 4 日
RONALD MARK
2024 年 1 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 6 日)
Sehr geehrter Ronald,vielen Dank für Ihre positive Bewertung.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben und besonders unser Angebot als besonders positiv hervorheben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Ihr Team vom Wyndham Grand Salzburg Conference Centre
6/10 (普通)
Florin
2024 年 1 月 2 日
Florin
2023 年 12 月に 5 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Florin, Thank you for your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to having the opportunity to welcome you back in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
Timothy
家族旅行
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Nice place!
Timothy
2023 年 12 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Timothy, Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our service, and we take pride in our team's commitment to ensuring exceptional guest experiences. It is gratifying to know that our efforts resonated so strongly with you. However, we notice your remarks regarding room amenities, and while we understand that preferences vary, we are proud to offer features such as soundproof windows, a comfortable sitting area, and complimentary WiFi to enhance our guests' stays. We are always looking for ways to improve and appreciate your feedback.We hope to provide you with a more enjoyable stay in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
khadgi、Wien
2023 年 12 月 29 日
khadgi
2023 年 12 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 12 月 31 日)
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, dass Sie schöne Erinnerungen aus Salzburg mitnehmen konnten, und würden uns freuen, Sie wieder einmal zu empfangen!Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Alice
2023 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Salzburg stay.
Very nice hotel, with great amenities, very close to central train station and a shopping mall.
Alice
2023 年 12 月に 3 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Alice,Thanks for this kind review.We're delighted to hear that you appreciated the hotel's proximity to the central train station and nearby shopping mall, allowing for convenient access to local amenities. It's gratifying to know that our services met your expectations, and we're thrilled that you found comfort in your room. Your kind words about our amenities underscore our commitment to providing a memorable experience. While we note your ratings on room cleanliness and hotel condition, we consistently strive to maintain high standards and your feedback is valuable in guiding our efforts.We all look forward to welcoming you back in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
8/10 (良い)
HyoungJoong
出張
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HyoungJoong
2023 年 12 月に 4 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Timothy
カップルで旅行
2023 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay; upgraded for free. Pool was too cool, even for a daily lap swimmer.
Timothy
2023 年 11 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Timothy,Thank you for this kind review.We're thrilled you enjoyed the complimentary upgrade and hope it added to the comfort of your stay. Our team is proud of the hotel's cleanliness, condition, and service, and we're glad these aspects met your expectations. We regret to hear that the temperature of our indoor pool did not meet your preferences for lap swimming. Rest assured, we maintain our pool with careful attention to ensure a pleasant and relaxing environment for all our guests.We are grateful for your positive remarks on the room amenities, and we continuously strive to provide the highest standard of facilities for our guests.We hope to see you again soon for another enjoyable experience.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre
4/10 (不満)
Michael
出張
2023 年 11 月 27 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The Wellness-Rooms are horrible ...
Michael
2023 年 11 月に 2 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Michael,Thank you for taking the time to share your feedback.We are truly sorry to hear that your experience with our Wellness Rooms did not meet your expectations. Our hotel is committed to providing high-quality amenities, and while we offer rooms designed with modern elegance and comfort, including soundproof windows and air-conditioning, it seems we have fallen short in this instance. We value your input and will look into the concerns you've raised to ensure our standards are consistently met.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Sylvester
出張
2023 年 11 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr schön und sauber
Sehr schönes und sauberes Hotel. Wenige Gehminuten vom Bahnhof. Sehr viele Einkaufsmöglichkeiten
Sylvester
2023 年 11 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg からの返信 (投稿日 : 2023 年 11 月 20 日)
Sehr geehrter Sylvester,vielen Dank für Ihren Kommentar.Es freut uns sehr zu hören, dass Sie die Sauberkeit unseres Hauses und die Nähe zum Bahnhof schätzen. Wir sind stolz darauf, unseren Gästen eine erstklassige Lage zu bieten, die sowohl den Zugang zu lokalen Annehmlichkeiten als auch zu den umliegenden Einkaufsmöglichkeiten erleichtert. Ihr Lob zu unserem Service und Komfort in den Zimmern ehrt uns und bestärkt uns in unserem Bestreben, unseren Gästen ein unvergessliches Erlebnis zu bieten.Schön wäre es, Sie in der Zukunft nochmal begrüssen zu dürfen.Mit freundlichen Grüßen.Ihr Team vom Wyndham Grand Salzburg Conference Centre
4/10 (不満)
Gunter
家族旅行
2023 年 11 月 12 日
気になった点 : 施設のコンディションと設備、客室の快適度
Is das Geld nicht wert
Wellnessbereich sehr klein.
Baustelle
Gunter
2023 年 11 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg からの返信 (投稿日 : 2023 年 11 月 13 日)
Lieber Gunter,vielen Dank für Ihr Feedback zu unserem Hotel.Es freut uns, dass Sie unseren Wellnessbereich besucht haben, auch wenn er Ihnen als klein erschien. Wir bieten unseren Gästen eine finnische Sauna und einen beheizten Innenpool, um Entspannung und Erholung zu ermöglichen. Wir bedauern jedoch, dass während Ihres Aufenthalts Bauarbeiten in der Nähe des Hotels stattgefunden haben. Wir bemühen uns stets, unseren Gästen einen angenehmen Aufenthalt zu bieten und hoffen, dass diese temporäre Situation Ihr Erlebnis nicht allzu sehr beeinträchtigt hat.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Sanjay
2023 年 11 月 7 日
Sanjay
2023 年 11 月に 2 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 11 月 11 日)
Sehr geehrter Sanjay,vielen Dank für Ihren positiven Kommentar!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie hatten eine angenehme Zeit in und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen!Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 (非常に良い)
Nicolas、Ciudad Autonoma de Buenos
カップルで旅行
2023 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel, next to train station
Nicolas
2023 年 11 月に 1 泊滞在
Ihr Team vom Wyndham Grand Salzburg Conference Cenからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Nicolas,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location near the train station and found our hotel to be in excellent condition. Our team takes great pride in providing top-notch service to our guests, and we are glad that you experienced this during your stay.Regarding the room amenities, we understand that they may not have met your expectations entirely. However, we are pleased to offer a variety of room types with different amenities to cater to the diverse needs of our guests. We hope that you were able to make use of the electric kettle, ironing facilities, and free WiFi available in your room.We look forward to welcoming you back again in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre