イーストベンチ ホテル

「It was an incredible stay, clean room, big bed, the closest place to fill up water bottles (that I found) is in the gym, but it wasn't far. We didn't stay too long, just barely 1 night, but it was a great experience.」

「Beautiful hotel but we asked to have a view of the mountains and ended up right next to the busy road. We loved the location in terms of Big Cottonwood Canyon but not next to the busy road or new construction project.」

「Property seemed run down and rooms were not the cleanest. We only spent one night and made it work.」

「Guest laundry is a great feature. Good breakfast Nice atmosphere」

「Ordered a double bed room and was given a single bed room with a couch that turned into a bed with no fore warning. We didn't know we got a different room until we walked into it. Staff said the rest of the rooms were booked and there was nothing they could do. The couch bed was significantly smaller and more uncomfortable than the bed. Staff said need to talk to Expedia. Expedia said management declined any refund or any form of rectification and essentially we had to kick sand. Also the first...

「Thank you for issuing a refund when I accidentally canceled my original booking. I really appreciated it. Since I still wanted to stay at the hotel, I made a new booking shortly after the cancellation and asked for a refund only for the original booking. However, the hotel also canceled my new booking and refunded both reservations. I only noticed this just before my stay. Fortunately, a room was still available, so I was able to stay as planned.」

「とても綺麗で部屋も広く快適に過ごせました。」