Issue upon arrival as I reception staff were adamant the room hadn’t been paid for even though I showed online banking transaction & email confirmation! Delayed other bookings for the evening due to this inconvenience
Nathan
2025 年 7 月に 1 泊滞在
10/10
The staff were so lovely and friendly! Our room was ready early too which was helpful. Very quiet despite being on a main road! Brilliant hotel, would definitely stay again!
Lorna
2025 年 7 月に 1 泊滞在
8/10
Great place and suited all our needs. Transport was ok, but we walked to it quite easily from the free bus #1 when needed. Our room was clean and tidy, bed was comfortable. The room was very warm and had to use a fan we found in the cupboard. The coffee machine in the foyer was really good.
Overall we would easily come here again.
Stephen
2025 年 7 月に 2 泊滞在
8/10
Paul
2025 年 7 月に 1 泊滞在
6/10
Room smelt of cigarettes - had to wash all clothes that were even just worn in the room becuae of the smell. Only one small fan on a very hot day (no air con in room) and window barely opened.
Clare
2025 年 6 月に 1 泊滞在
10/10
Keith
2025 年 6 月に 1 泊滞在
10/10
Hotel was easy to find reception staff cheerful and helpful. Room comfortable. All good.
Douglas
2025 年 6 月に 1 泊滞在
10/10
Great spacious rooms, comfortable beds, great buffet breakfast option, walkable distance to city centre
Elizabeth
2025 年 6 月に 1 泊滞在
10/10
Always friendly and easy. Clean room, lovely size. Handy to have a fan :)
Sonia
2025 年 6 月に 2 泊滞在
10/10
Buena ubicación para visitar el centro de Mánchester, a 8 minutos del Free Bus de Manchester Picadilly, aparte con buen servicio en el lobby, lavandería y bebidas.
Muy buena atención de la gente de recepción.
Angel
2025 年 6 月に 2 泊滞在
8/10
Really affordable price for a lovely room! Ethan on check in was great and upgraded me.
Unfortunately in the mezzanine rooms you can hear absolutely everything in the neighbouring rooms, but when I went to speak to the front desk Ethan moved me within 5 mins.
Holly
2025 年 6 月に 1 泊滞在
10/10
Very clean, friendly staff, big rooms, free coffee & tea in reception also a selection of foods you can buy.
Francis
2025 年 5 月に 3 泊滞在
8/10
Booked room for a 1 night stay. Room was ideal, all was excellent apart from Carpet which was ready to be renewed, quite dirty and had stains. But overall a good stay with helpful staff.
Tony
2025 年 6 月に 1 泊滞在
8/10
Lovely experience, the staff were so helpful and so lovely. Everything was so convenient and well stocked. Was just surprised that some bathrooms don’t have doors
Jessica
2025 年 6 月に 3 泊滞在
8/10
Hotel room was spacious. Bed was comfy. Staff very friendly. Toilet paper was too thin.
Jamie
2025 年 6 月に 1 泊滞在
8/10
Clair
2025 年 6 月に 2 泊滞在
10/10
A great stay would highly recommend and will definitely stay again.
Anna
2025 年 5 月に 2 泊滞在
4/10
Sofa bed was very worn with arm rests ripped everywhere. There was no bedding in the room for our daughter to sleep in the sofa bed. I tried to phone reception but couldn’t find the number anywhere. I tried multiple numbers to no avail. Eventually had to walk down to reception to ask for bedclothes. Was told they’d sort it later. When we returned to our room later, bedding was in a pile. When we made the bed later that night, we realised they hadn’t left any sheets so my daughter had to sleep on a bare mattress. Carpet was wrinkled causing falls risk so we were really careful walking around. We were disappointed. Tried to give some feedback the next morning but the staff member just looked bored.
Catherine
2025 年 6 月に 1 泊滞在
8/10
Jacqueline
2025 年 5 月に 1 泊滞在
8/10
We got upgraded to a family suite which was great, although no door on the bathroom was a little strange
Miller
2025 年 5 月に 2 泊滞在
8/10
I liked the spaciousness of the room.
The staff was cheerful and helpful.
I enjoyed my stay here.